Pre-Sales Engineer (AV Solutions)

Kanz; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading audio-visual solutions provider is seeking a Pre-Sales Engineer in the Makkah Region. The role involves overseeing account penetration, delivering customer training, and providing technical support to sales teams. Candidates should have 5 years of relevant experience and skills in articulating requirements. The position emphasizes teamwork and ownership of tasks, with opportunities to interact with customers and account managers. This job offers a dynamic work environment with the chance to travel.

Qualifications

• 5 years experience as a pre-sales engineer in audio-visual systems.
• Ability to clearly articulate requirements and expectations.
• Proven results and performance orientation.
• Strong teamwork and collaborative environment skills.

Responsibilities

• Oversee account penetration leveraging products and services.
• Deliver customer training and technical presentations.
• Liaise with Account and Service Delivery Teams on projects.
• Support account managers with technical solutions.

Skills

5 years experience in audio-visual systems

Ability to articulate requirements

Results / performance orientation

Strong collaboration skills

Job description

Job Description

• Oversee account penetration by leveraging products and services.
• Prepare and deliver basic and advanced customer training and technical presentations.
• Act as the escalation point of contact for other team members.
• Conduct account reviews and regional sales planning meetings.
• Traveling to various unanticipated locations as required.
• Liaise with the Account Team and Service Delivery Team on customer projects.
• Work with customers and engineers to assess customer needs and to determine system requirements and solution designs.
• Act as a technical point of contact for sales team; provide guidance and training on the technical aspects of the products.
• Participate in monthly partner training presentations.
• Assist customers with Proof-of-Concept project design, implementation, and documentation.
• Assist customers with technical questions via Live Chat.
• Help create RFP and RFI responses.
• Support the account managers by developing a firm understanding of their customer’s technical dilemma(s) and providing a technical solution.
• Quickly identify whether Company’s product line will be able to solve the issues being presented by the customer.
• Travel with field account managers to on-site sales opportunities, partner training, and trade shows.

Qualifications

• 5 years experience in audio-visual systems as a pre-sales engineer
• Ability to articulate requirements and expectations clearly and assertively
• Results / performance orientation
• Sound references and demonstrable core professional ethics
• Comfortably working in a collaborative environment (teamwork)
• Structured thinker and communicator
• Ownership and driver to completion (personal commitment)