Pre-Opening Luxury Reservations Lead

Accor Hotels; Umluj; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel chain in Umluj, Saudi Arabia is seeking a reservations manager to handle inquiries, train staff, and ensure guest satisfaction. The role requires a degree in hotel management and at least 3 years of experience in the industry, preferably in luxury hotels. The successful candidate will have strong leadership, organization skills, and familiarity with hotel management software. This position offers an opportunity to contribute to the success of a brand new luxury resort.

Qualifications

• Minimum 3 years experience in Hotel or Resort.
• Luxury hotel or resort background preferred.
• Experience in pre-Opening is a must.

Responsibilities

• Handle all reservation inquiries professionally and promptly.
• Conduct training for team members to improve selling skills.
• Resolve guest issues positively to protect company revenue.
• Monitor and report results of incentive programs.

Skills

Creativity

Stress Management

Listening

Leadership skills

Organizing work flow

Education

Degree/Diploma in Training and Development or Hotel Management

Tools

Opera

Microsoft Office

Job description

A luxury hotel chain in Umluj, Saudi Arabia is seeking a reservations manager to handle inquiries, train staff, and ensure guest satisfaction. The role requires a degree in hotel management and at least 3 years of experience in the industry, preferably in luxury hotels. The successful candidate will have strong leadership, organization skills, and familiarity with hotel management software. This position offers an opportunity to contribute to the success of a brand new luxury resort.