Pharmacy Coordinator

Twareat Medical Care Company; Al Khobar; On-site; SAR 120,000 - 150,000; Full time

Job summary

A healthcare provider in Al Khobar is seeking a Pharmacy Coordinator to manage online pharmacy orders and logistics. The successful candidate will ensure accurate processing and timely delivery while providing excellent customer service. Strong organizational skills and detail orientation required. Preferred candidates will have a degree in Pharmacy or Business Administration and knowledge of pharmacy processes. Proficiency in MS Office is essential for this role.

Qualifications

• Bachelor's degree in Pharmacy, Business Administration, or related field preferred.
• Experience in pharmacy operations, logistics, or customer coordination.
• Strong communication and follow-up skills.

Responsibilities

• Process and monitor online pharmacy orders accurately and promptly.
• Coordinate with logistics providers to ensure timely deliveries.
• Verify and track shipment details to maintain accuracy.

Skills

Communication skills

Organizational skills

Attention to detail

Multitasking abilities

Knowledge of pharmacy processes

Education

Bachelor’s degree in Pharmacy or Business Administration

Tools

MS Office

Order management systems

Job description

Overview

Job Summary: The Pharmacy Coordinator is responsible for managing and monitoring online pharmacy orders, ensuring logistics accuracy, and providing timely follow-ups to guarantee smooth operations and excellent customer service. This role requires strong organizational skills, attention to detail, and the ability to coordinate effectively between customers, suppliers, and logistics partners.

Responsibilities

• Process and monitor online pharmacy orders accurately and promptly.
• Coordinate with logistics providers to ensure timely and accurate deliveries.
• Verify and track shipment details to maintain accuracy in logistics records.
• Conduct regular follow-ups with customers, suppliers, and delivery partners.
• Address and resolve order-related issues, delays, or discrepancies.
• Maintain updated records of orders, deliveries, and customer communications.
• Assist in inventory coordination to support order fulfillment.
• Generate reports on order status, logistics performance, and customer feedback.
• Ensure compliance with pharmacy and healthcare regulations related to logistics and deliveries.
• Support the pharmacy team with administrative and coordination tasks as needed.

Skills

• Bachelor’s degree in Pharmacy, Business Administration, or related field (preferred).
• Experience in pharmacy operations, but not necessarily, logistics or customer coordination.
• Strong communication and follow-up skills.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficiency in MS Office and order management systems.
• Knowledge of pharmacy processes and regulations is an advantage.
• An Arabic speaker is required for this position.