Outlets Manager

InterContinental Hotels Group; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hotel in Riyadh is seeking a highly experienced Multi-Outlet Manager to lead the transformation of its dining experience. This role requires overseeing multiple outlets, ensuring exceptional service delivery, and driving revenue through innovative concepts. The ideal candidate will have a strong background in luxury dining, excellent leadership skills, and a passion for guest engagement. This position offers a competitive salary, bonus incentives, and the chance to be part of a landmark hotel’s transformation journey.

Benefits

Competitive salary and bonus incentives

Access to global colleague benefits

Continuous development through training programs

Diverse and inclusive work environment

Qualifications

• Proven track record in multi-outlet or restaurant leadership roles.
• Strong experience in high-end service delivery.
• Ability to remain composed under pressure.

Responsibilities

• Managing daily operations across multiple F&B outlets.
• Ensuring exceptional service delivery at every guest touchpoint.
• Driving revenue through promotions, upselling, and innovation.
• Playing a key role in the launch of our new restaurant concept in 2026.

Skills

Multi-outlet or restaurant leadership

High-end service delivery

Team leadership and development

Excellent communication

Problem-solving under pressure

Guest engagement

Cultural awareness in hospitality

Fluent in English

Arabic language skills

Job description

An ideal step towards becoming an F&B Manager

We are seeking a highly experienced and driven Multi-Outlet Manager to lead the transformation of our dining experience at InterContinental Riyadh— an iconic property entering a bold new chapter. With a major renovation underway and an exciting new restaurant concept launching in 2026, this role is not just operational — it’s strategic. You’ll be instrumental in redefining luxury dining for a new generation of guests. This is not a routine restaurant manager role. It's a unique opportunity to oversee multiple outlets at a flagship IHG property while preparing to launch and elevate new F&B concepts. You will be working alongside visionary leaders and top-tier culinary talent — making this the perfect platform for your next big step toward F&B Manager.

Your Responsibilities Will Include:

• Managing daily operations across multiple F&B outlets including à la carte restaurants, in-room dining, and lounges
• Ensuring exceptional service delivery at every guest touchpoint — from first greeting to final farewell
• Leading by example, motivating your team, and building a strong service culture
• Collaborating with culinary and beverage teams to deliver consistency, creativity, and quality
• Driving revenue through promotions, upselling, and innovation
• Playing a key role in the launch of our new restaurant concept in 2026
• Managing inventory, controlling costs, and ensuring profitability
• Upholding food safety and hygiene standards at all times.

What We’re Looking For:

• Proven track record in multi-outlet or restaurant leadership roles, preferably in luxury or internationally branded environments
• Strong experience in high-end service delivery and guest satisfaction management
• Skilled in team leadership, training, and development
• Excellent communication and organizational skills
• Ability to remain composed under pressure and solve problems with a guest-first mindset
• Experience working across cultures and in international hospitality settings
• Passionate about quality, detail, and guest engagement
• Fluent in English; Arabic is a plus

We recognize and reward your hard work with:

• Competitive salary and bonus incentives
• Access to IHG’s global colleague benefits, including discounted stays worldwide
• Continuous development through IHG’s world-class training programs
• A role in a landmark hotel’s transformation journey.
• A diverse, inclusive, and empowering work environment.