Night Front Office Leader: VIP Guests & Up-Sell Expert

Hilton; Jazan Province; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality firm is seeking a Night Manager to oversee the Front Office Team at their location in Jazan Province, Saudi Arabia. The role involves managing the night operations, ensuring exceptional guest experiences, and maintaining high standards. Applicants should have previous supervisory experience in Front Office and excellent customer service skills. This is a full-time position offering valuable experience in the hotel industry with a reputable brand.

Qualifications

• Previous supervisory experience in Front Office within the hotel/leisure/retail.
• High level of IT proficiency.
• Commitment to delivering a high level of customer service.

Responsibilities

• Oversee the entire Front Office operation.
• Serve as a point of contact for regular and VIP Guests.
• Maximise room occupancy at best rates.

Skills

Supervisory experience in Front Office

IT proficiency

Leadership skills

Interpersonal and communication skills

Ability to work under pressure

Excellent grooming standards

Teamwork ability

Job description

A leading hospitality firm is seeking a Night Manager to oversee the Front Office Team at their location in Jazan Province, Saudi Arabia. The role involves managing the night operations, ensuring exceptional guest experiences, and maintaining high standards. Applicants should have previous supervisory experience in Front Office and excellent customer service skills. This is a full-time position offering valuable experience in the hotel industry with a reputable brand.