Luxury Store Supervisor - Guest Experience & Team Leader

Chalhoub Group; Ha'il; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading luxury retailer in Ha'il, Saudi Arabia, is seeking a Store Assistant Manager to assist in managing team performance and deliver exceptional guest experiences. The role involves leading by example, achieving sales targets, and maintaining high-quality standards in merchandising and customer service. The ideal candidate should possess strong team leadership and client management skills, along with effective communication. A competitive benefits package is offered, fostering a culture of diversity and inclusion.

Benefits

Healthcare

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Qualifications

• Experience in managing and developing a sales team.
• Proven ability to manage and expand a client book using CRM tools.
• Strong communication skills required.

Responsibilities

• Assist the Store Manager with performance and scheduling.
• Lead by example and represent the brand.
• Implement exceptional customer service and manage complaints.
• Maintain cleanliness, visual standards, and stock replenishments.

Skills

Team Leadership

Clienteling Expertise

Communication Skills

Tools

CRM tools

Job description

A leading luxury retailer in Ha'il, Saudi Arabia, is seeking a Store Assistant Manager to assist in managing team performance and deliver exceptional guest experiences. The role involves leading by example, achieving sales targets, and maintaining high-quality standards in merchandising and customer service. The ideal candidate should possess strong team leadership and client management skills, along with effective communication. A competitive benefits package is offered, fostering a culture of diversity and inclusion.