Luxury F&B Server for VIP Guest Experience

Accor; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality group is looking for a Waiter/Server at its new location in Saudi Arabia. This role is crucial for delivering a dynamic dining experience, where you will provide high-quality food and beverage service while ensuring guest satisfaction. As part of the team, you will manage daily operations, using your skills to anticipate guest needs and enhance their experience. Excellent communication skills and a proactive approach are essential for this position, which offers a great opportunity to work in an exciting, upscale environment.

Qualifications

• Professional experience in food and beverage service.
• Strong communication skills and a customer-oriented approach.
• Ability to handle inquiries and complaints with a solutions-focused mindset.

Responsibilities

• Provide high-quality food and beverage service.
• Ensure smooth daily operations of the dining outlet.
• Liaise between the kitchen and service team for order accuracy.
• Anticipate guest needs for an engaging dining experience.
• Handle guest inquiries and complaints proactively.
• Maintain cleanliness and hygiene in the dining area.
• Efficiently use POS for order-taking and billing.
• Monitor product quality and communicate inconsistencies.
• Apply upselling techniques to maximize revenue.
• Assist in inventory checks and maintain stock levels.
• Support bar operations as needed.
• Attend briefings and training sessions.
• Deliver personalized service to all guests, especially VIPs.

Skills

Food and Beverage Service

Customer Engagement

Order Management

Upselling Techniques

Tools

POS Systems (e.g., Micros)

Job description

A leading hospitality group is looking for a Waiter/Server at its new location in Saudi Arabia. This role is crucial for delivering a dynamic dining experience, where you will provide high-quality food and beverage service while ensuring guest satisfaction. As part of the team, you will manage daily operations, using your skills to anticipate guest needs and enhance their experience. Excellent communication skills and a proactive approach are essential for this position, which offers a great opportunity to work in an exciting, upscale environment.