Linen Room Supervisor - Saudi Talent

Rotana Hotels; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hotel chain in Saudi Arabia is seeking a Linen Room Supervisor to lead housekeeping operations. The role encompasses supervising a team, ensuring that linens and uniforms are maintained while delivering exceptional service. Ideal candidates possess a hospitality diploma, supervisory experience, and strong communication skills in English. Proficiency in software like Opera is a plus. The position involves managing linen stocks and addressing uniform needs for special events.

Qualifications

• Previous supervisory experience within the housekeeping department of a hotel.
• Good command of written and spoken English communication skills.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Supervise the team of Linen Room Attendants to meet operational objectives.
• Ensure cleanliness standards are maintained.
• Sort and properly store clean uniforms and linens.
• Issue uniforms to employees and maintain records.
• Check uniforms for issues and send them for mending.

Skills

Customer Service

Problem-Solving

Effective Communication

Teamwork

Computer Literacy

Education

Diploma or Vocational Training in Hospitality

Tools

Opera

Job description

Job Description

We are currently seeking passionate and dynamic guest‑focused housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Linen Room Supervisor you are responsible for supervising the team of Linen Room Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness meet the requirements specified. Your role will include key responsibilities such as:

• Receive records and sort out clean uniform from laundry and arrange them properly on the shelves and racks.
• Issue linen to food & beverage outlets as per requisitions.
• Issue uniform to all employees and maintain uniform records.
• Check all uniform for any loose buttons and hems and give them to the tailor for mending.
• Ensure a clean and tidy linen room at all times and report if any items have been damaged (linen as well as uniforms).
• Ensure that linen and uniforms are properly stored and recorded.
• Report to superiors in case any uniforms need to be discarded or replenished.
• Ensure that the proper procedure is followed when linen or uniform needs to be discarded.
• Ensure that all uniforms are ready for special events as well as for any seasonal events.

Skills

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training in hospitality with previous minor supervisory experiences within the housekeeping department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem‑solving abilities are essential. Computer literacy and previous experience with Opera are an advantage.

Knowledge & Competencies

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results