L&D Coordinator

Hilton; Medina Province; On-site; SAR 120,000 - 150,000; Full time

Job summary

A global hospitality leader is seeking an L&D Coordinator in Medina Province, Saudi Arabia. You will be responsible for organizing, delivering, and evaluating various training programs to ensure an exceptional experience for staff. The ideal candidate will have previous experience in a similar role, possess excellent communication skills, and be committed to high levels of customer service. Join a dedicated team that values remarkable hospitality experiences.

Qualifications

• Previous experience in an equivalent role is required.
• Commitment to delivering high customer service levels is essential.
• Ability to work both independently and as part of a team.

Responsibilities

• Organise, deliver, and evaluate training programs.
• Support the hotel with departmental training requirements.
• Assist HR Administrator with recruitment and hiring.

Skills

Good communication and people skills

Excellent organisational skills

Positive attitude

Ability to work under pressure

Flexibility to respond to different work situations

Job description

A L&D coordinator is responsible for organising, delivering, and evaluating training programs to deliver an excellent staff experience while supporting management on proper policies and procedures.

What will I be doing?

• Support the hotel with departmental training requirements
• Organise, deliver, and evaluate training programmes as required
• Maintain employee records including personnel files, learning history
• Schedule and coordinate training classes including maintenance of training calendar
• Develop and distribute training brochures and flyers notifying team members of upcoming classes, track employee sign‑ups and prepare materials including certificates of completion
• Assist HR Administrator with recruitment and hiring of new team members
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Assist in the organisation of team member social events
• Assist and resolve team member and management queries
• Hold monthly departmental meetings with trainers to ensure training needs are being covered

What are we looking for?

• Previous experience in an equivalent role
• Positive attitude
• Good communication and people skillsCommitted to delivering a high level of customer service, both internally and externally
• Excellent organisational skills with a high level of accuracy
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on one's own or in teams

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing team members are at the heart of it all!

Work Locations

DoubleTree by Hilton Madinah Gate

Schedule

Full‑time

Brand

Doubletree by Hilton

Job

Human Resources