Keemart-Dark Store Manager

Meituan; Riyadh; On-site; SAR 50,000 - 70,000; Full time

Job summary

A logistics and retail company in Riyadh seeks a Dark Store Manager to oversee operations, manage inventory, and lead a diverse team. The ideal candidate will have strong leadership skills and a background in retail management or logistics. Responsibilities include optimizing operational performance and ensuring customer satisfaction. Fluency in English and proficiency in inventory management systems are essential for success in this role.

Qualifications

• Proven experience in retail management or logistics, preferably in a dark store or e-commerce environment.
• Strong leadership skills to motivate and manage a diverse team.
• Excellent analytical skills to interpret data and make informed decisions.
• Detail-oriented with strong organizational skills.
• Fluency in English; knowledge of Arabic is a plus.

Responsibilities

• Oversee daily operations of the dark store, ensuring efficient workflow.
• Manage inventory levels and coordinate stock replenishment.
• Implement and monitor performance metrics to enhance efficiency.
• Lead and train a team, fostering a positive work environment.
• Collaborate with logistics to streamline order fulfillment.

Skills

Leadership

Inventory Management

Data Analysis

Communication

Problem-Solving

Tools

Inventory management systems

Job description

We are seeking a highly motivated and results-driven Dark Store Manager to oversee our operations in Riyadh, Saudi Arabia. The ideal candidate will possess strong leadership skills and a deep understanding of logistics and retail management. As the Dark Store Manager, you will be responsible for managing our dark store operations, ensuring that we meet our customer service goals and maintain high standards of efficiency and productivity. Your role will involve coordinating with various teams, optimizing inventory management, and implementing best practices to enhance our operational performance.

Responsibilities

1. Oversee daily operations of the dark store, ensuring efficient workflow and adherence to company policies.
2. Manage inventory levels and coordinate stock replenishment to ensure product availability for online orders.
3. Implement and monitor performance metrics to enhance operational efficiency and customer satisfaction.
4. Lead and train a team of staff, fostering a positive work environment and promoting professional development.
5. Collaborate with the logistics team to streamline order fulfillment and delivery processes.
6. Conduct regular audits of inventory and processes to identify areas for improvement.
7. Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
8. Analyze sales data and customer feedback to inform decision-making and strategic planning.
9. Develop and implement strategies to reduce operational costs while maintaining service quality.
10. Act as the primary point of contact for internal and external stakeholders, addressing any issues or inquiries promptly.

Preferred Candidate

1. Proven experience in retail management or logistics, preferably in a dark store or e-commerce environment.
2. Strong leadership skills with the ability to motivate and manage a diverse team.
3. Excellent analytical skills, with the ability to interpret data and make informed decisions.
4. Exceptional communication and interpersonal skills, capable of building relationships with various stakeholders.
5. Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
6. Proficient in using inventory management systems and other relevant software.
7. Ability to thrive in a fast-paced and dynamic work environment.
8. Strong problem-solving skills and the ability to make quick decisions under pressure.
9. Fluency in English; knowledge of Arabic is a plus.
10. Passion for e-commerce and a deep understanding of customer service principles.

Skills

• Leadership: The ability to inspire and guide a team effectively, fostering a collaborative environment that encourages high performance and accountability.
• Inventory Management: Proficiency in managing stock levels, analyzing inventory turnover, and implementing strategies for efficient stock replenishment.
• Data Analysis: Skills in interpreting sales data and performance metrics to drive operational improvements and enhance customer satisfaction.
• Communication: Strong verbal and written communication skills to interact with team members, stakeholders, and customers effectively.
• Problem-Solving: Capability to identify issues quickly and develop practical solutions to improve operations and resolve challenges.