Hospitality Consultant - AHLEI

Swiss Hospitality Company; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality consulting firm in Riyadh is seeking a skilled Hospitality Consultant to provide training and advisory services. You will enhance service quality and operational efficiency for clients by delivering tailored training programs and improving guest experiences. The ideal candidate has a Bachelor's in Hospitality Management, AHLEI certification, and experience in hospitality consulting with strong communication skills. Proficiency in English and Arabic is essential for engagement with diverse audiences.

Qualifications

• 3-5 years of experience in hospitality consulting, training, or management.
• Experience designing and delivering training programs and certifications.
• Proven ability to manage multiple client projects and meet deadlines.

Responsibilities

• Conduct needs assessments and customize training content.
• Deliver workshops and certification courses to diverse audiences.
• Maintain client relationships and monitor industry trends.

Skills

Training and advisory services expertise

Strong communication skills

Analytical skills

Proficiency in English and Arabic

Education

Bachelor's degree in Hospitality Management or related field

AHLEI certification or equivalent

Tools

Microsoft Office

Training platforms

Job description

Overview

As a Hospitality Consultant specializing in AHLEI standards, you will provide professional training and advisory services to hospitality organizations to enhance service quality and operational efficiency. You will design, develop and deliver training programs aligned with AHLEI guidelines for hotel and restaurant staff. Additionally, you will assess clients' operations, identify areas for improvement, and recommend strategies to enhance guest experiences and ensure compliance with industry standards. This role requires strong knowledge of hospitality management, AHLEI certifications, and exceptional communication skills.

Responsibilities

Responsibilities include conducting needs assessments, customizing training content, delivering workshops and certification courses, advising on best practices, monitoring industry trends, maintaining client relationships, and collaborating with cross-functional teams to ensure successful implementation and evaluation of training programs.

Requirements

• Bachelor's degree in Hospitality Management or related field; AHLEI certification or equivalent preferred
• 3‑5 years of experience in hospitality consulting, training, or management
• Strong understanding of AHLEI standards and hospitality industry best practices
• Experience designing and delivering training programs and certifications
• Excellent communication and presentation skills, with the ability to engage diverse audiences
• Proficient in both English and Arabic; additional languages are a plus
• Strong analytical skills and ability to evaluate operations and recommend improvements
• Proven ability to manage multiple client projects and meet deadlines
• Proficient with Microsoft Office and training platforms
• Willingness to travel to client sites as required