Event Sales Specialist – Guest Experience & Revenue

Luxury Collection; Saudi Arabia; On-site; SAR 40,000 - 55,000; Full time

Job summary

A hotel chain in Saudi Arabia is seeking an experienced guest relations professional. The individual will be responsible for resolving guest inquiries and promoting brand loyalty through effective communication and service techniques. Ideal candidates will have at least 2 years of relevant experience and a high school diploma. The role involves processing reservations, addressing guest concerns, and supporting sales initiatives. An emphasis on maintaining a professional appearance and adhering to company standards is crucial.

Qualifications

• At least 2 years of related work experience.
• Ability to communicate professionally and listen effectively.
• Skills to manage guest relations and maintain loyalty.

Responsibilities

• Resolve guest calls, requests, or problems efficiently.
• Promote brand awareness internally and externally.
• Process reservation requests, changes, and cancellations.

Skills

Sales techniques

Customer service

Communication

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

A hotel chain in Saudi Arabia is seeking an experienced guest relations professional. The individual will be responsible for resolving guest inquiries and promoting brand loyalty through effective communication and service techniques. Ideal candidates will have at least 2 years of relevant experience and a high school diploma. The role involves processing reservations, addressing guest concerns, and supporting sales initiatives. An emphasis on maintaining a professional appearance and adhering to company standards is crucial.