Automation and Tools Engineer

SupportFinity™; Jeddah; On-site; SAR 50,000 - 75,000; Full time

Job summary

A global technology company is seeking a Software Developer in Jeddah, Saudi Arabia, to design robust APIs and automation solutions. The ideal candidate will have over 3 years of software development experience, focusing on API and RPA technologies. Responsibilities include developing high-quality software components, monitoring application performance, and collaborating with cross-functional teams. This role offers a chance to innovate and work in a diverse environment with a commitment to excellence.

Qualifications

• 3+ years of software development experience with strong coding skills.
• Proven experience in API development.
• Hands-on experience with RPA platforms.

Responsibilities

• Design and maintain secure, scalable software components.
• Develop and support RPA solutions.
• Monitor application performance to ensure reliability.

Skills

Software development

API development (RESTful services)

Robotic Process Automation (RPA)

SQL and NoSQL databases

CI/CD tools

Problem-solving skills

Attention to detail

AI/ML concepts

Tools

Tableau

SharePoint

Job description

About this opportunity: We are seeking a Software Developer to design and deliver robust APIs and scalable automation solutions. The ideal candidate will combine strong software engineering fundamentals with hands‑on experience in RPA, and will collaborate closely with cross‑functional teams to deliver high‑quality, reliable solutions.

What you will do:

• Design, develop, and maintain software components and RESTful APIs that are secure, scalable, and high‑performance.
• Develop, deploy, and support Robotic Process Automation (RPA) solutions to automate business processes.
• Manage, optimize, and maintain SQL and NoSQL databases, ensuring data integrity and performance.
• Implement and follow best practices for clean code, testing, version control, and CI/CD pipelines.
• Monitor application performance and troubleshoot issues to ensure system reliability and availability.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Produce clear technical documentation and support knowledge sharing within the team.

The skills you bring:

• 3+ years of professional experience in software development with strong coding skills.
• Proven experience in API development (RESTful services).
• Hands‑on experience with RPA platforms and automation workflows.
• Solid understanding of databases (SQL and NoSQL) and data modeling.
• Experience with CI/CD tools, source control (e.g., Git), and automated testing.

Additional Skills & Competencies:

• Strong communication skills, with the ability to explain technical concepts to non‑technical stakeholders.
• Excellent problem‑solving and analytical skills.
• Ability to work effectively both independently and as part of a team.
• Good time‑management and prioritization skills in a fast‑paced environment.
• Proactive mindset with a focus on continuous improvement and learning.
• Attention to detail and commitment to quality and reliability.
• Can work as LDA for MSDP tools and applications (User Access management, Alarm Automation Configuration, filtration, Network Inventory Management, etc).
• Able to create and automate Reports in Business Intelligent tool.
• Troubleshooting of issues at user level & system level.
• Perform Tools Audit and update accordingly.
• End user knowledge for Tableau dashboard.
• Should have awareness to SharePoint. User and Resource Management on SharePoint.

AI & Machine Learning Exposure:

• Basic understanding or hands‑on exposure to AI/ML concepts, such as:
• Anomaly detection
• Predictive analytics
• Intelligent automation or AI‑assisted decision support
• Experience integrating AI/ML outputs into applications, dashboards, or automation workflows.
• Familiarity with using AI to enhance monitoring, reporting, or root cause analysis (RCA).

Why join Ericsson:

At Ericsson, you’ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To build solutions never seen before to some of the world’s toughest problems. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply:

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. Learn more.

Primary country and city: Saudi Arabia (SA) | Riyadh

Req ID: 778327