Asset & IT Service Desk Specialist (ITIL & MCSA)

Alnafitha IT; Jeddah; On-site; SAR 40,000 - 60,000; Full time

Job summary

A leading IT solutions provider in Jeddah is seeking a qualified IT Support Specialist to provide technical support for users and manage installations. The ideal candidate will have over 3 years of experience in IT, with a degree in a relevant field, and must hold ITIL and MCSA certifications. This role includes managing IT Service Desk inquiries and ensuring effective use of IT assets and devices. Join us to support and enhance our technology infrastructure.

Qualifications

• Practical experience in information technology for at least 3 years.
• Degrees relating to computer science or IT fields.
• Experience with IT assets and devices.

Responsibilities

• Provide technical support for users.
• Manage and support desktop installations.
• Assist with network and infrastructure support.
• Prepare audio and visual systems for meetings.
• Manage IT Service Desk inquiries and tickets.

Skills

Technical support

ITIL

MCSA Certification

Network Infrastructure

Education

Degree in Computer Science

Degree in Network Engineering

Degree in IT Infrastructure

Degree in Technical Support

Job description

A leading IT solutions provider in Jeddah is seeking a qualified IT Support Specialist to provide technical support for users and manage installations. The ideal candidate will have over 3 years of experience in IT, with a degree in a relevant field, and must hold ITIL and MCSA certifications. This role includes managing IT Service Desk inquiries and ensuring effective use of IT assets and devices. Join us to support and enhance our technology infrastructure.