AI Technician

Groq; Riyadh; On-site; SAR 70,000 - 90,000; Full time

Job summary

A technology company in Riyadh is seeking an AI Technician to oversee daily data center operations. Responsibilities include installation, troubleshooting hardware, and collaborating with engineering teams. Candidates should have a Bachelor's in Computer Science and 1-2 years of data center experience. Strong problem-solving and communication skills are essential. The role may require occasional travel.

Qualifications

• 1-2 years of experience in data center operations or related field.
• Strong knowledge of data center infrastructure including servers and network devices.
• Experience with data center management software.
• Ability to work in a fast-paced environment.
• Strong analytical skills and attention to detail.

Responsibilities

• Lead installation and maintenance of data center infrastructure.
• Troubleshoot complex technical issues related to hardware.
• Collaborate with engineering teams for upgrades.
• Develop technical documentation for operational consistency.
• Participate in 24/7 on-call support rotation.

Skills

Data center infrastructure knowledge

Problem-solving skills

Communication skills

Attention to detail

Teamwork

Education

Bachelor's degree in Computer Science or related field

Tools

DCIM software

BMS software

Linux

Python

Bash

Kubernetes

Job description

Essential Duties and Responsibilities

As an AI Technician, you will serve as the Directly Responsible Individual (DRI) for daily operations within the data center.

You will lead hands-on installation, maintenance, and troubleshooting of compute and network infrastructure critical to Groq’s high-performance AI workloads.

Your Responsibilities Will Include

Hardware Operations

Receive, unpack, and move servers and other equipment to the data center floor.

Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.

Perform hardware-level bring-up and testing using Linux command-line tools.

Ensure proper accountability for equipment and assets through inventory management.

Troubleshooting & Support

Troubleshoot and resolve complex technical issues related to rack and node failures.

Run scripts to debug and repair rack cabling and other hardware problems.

Create, update, and resolve tickets in Groq's ticketing system to document all work.

Participate in an on-call rotation to provide 24 / 7 support for data center operations.

Infrastructure & Collaboration

Execute final test sign-offs for newly built racks.

Collaborate with other engineering teams to design and implement data center upgrades and expansions.

Develop and maintain technical documentation, including diagrams and procedures, to ensure operational consistency.

Ensure compliance with data center standards, policies, and procedures.

Ideal Candidates Have

1-2 years years of experience in data center operations or a related field

Strong knowledge of data center infrastructure, including servers, storage systems, and network devices

Experience with data center management software, such as DCIM or BMS

Strong problem-solving and analytical skills

Excellent communication and teamwork skills

Ability to work in a fast-paced environment and prioritize tasks effectively

Strong attention to detail and ability to maintain accurate records

Experience with scripting languages, such as Python or Bash

Familiarity with virtualization technologies, such as Kubernetes

Advanced fiber optic cabling skills

Intermediate Linux skills

Intrinsic curiosity and drive to stay up-to-date with the latest technologies and trends in data center infrastructure and operations

Familiarity with Macbooks, Slack and Google docs

Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience

Ability to travel up to 20% of the time

Candidates should have 1-2 years of experience in data center operations and strong knowledge of data center infrastructure.

Familiarity with scripting languages and Linux, along with excellent problem-solving and communication skills, is essential.