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Customer Experience Specialist- French Speakers with Relocation package
Resumo da oferta
A leading customer support company based in Portugal is looking for a Bilingual Customer Experience Specialist who is fluent in French and English. This role involves assisting customers via phone, chat, email, and social media while providing excellent service. The company offers a competitive salary, relocation assistance, meal allowances, health insurance, and performance bonuses, making it an attractive opportunity for those looking to start a new chapter in Portugal.
Serviços
Qualificações
- Fluency in French and English is a must.
- Customer support experience is a plus, though not mandatory.
- Ability to communicate clearly and multitask effectively.
Responsabilidades
- Assist customers with orders, product information, and tech support.
- Adapt tone and style to match brand voice.
- Resolve complex issues with patience and empathy.
- Log cases and maintain accurate records.
Conhecimentos
Job Openings Customer Experience Specialist- French Speakers with Relocation package
Locations: Lisbon, Porto, Avairo, Braga
Looking for a fresh start or your next big step abroad? Join a vibrant, multicultural team in Lisbon or Porto and work with some of the worlds most iconic global brands. As a Bilingual Customer Experience Specialist, youll help people every day while building a meaningful, international career all while enjoying life in one of Europes most beautiful countries.
Competitive Salary: 13,000 15,500 annually
️ Meal Allowance: Enjoy daily meals on us
Transport Support: Make commuting easy
???? Health Insurance: Full coverage from day one (free after 6 months)
Performance Bonuses: Earn more when you do well
️ Relocation Assistance: Well support you every step of the way
As a Customer Experience Specialist, youll be the first point of contact for customers via phone, chat, email, and social media. Your goal? Offer helpful, friendly, and effective support that leaves every customer smiling.
Your responsibilities include:
Assisting customers with orders, product info, and tech support
Adapting your tone and style to match each brands voice
Resolving complex issues with patience and empathy
️ Logging cases and keeping records accurate and organized
Speak fluently in French andEnglish
- Have some customer support experience (phone, email, or chat) a plus, not a must
Are tech-savvy or enjoy problem-solving
Communicate clearly, multitask well, and stay calm under pressure
Bring a positive attitude and a people-first mindset
This isnt just another job its a chance to grow, explore, and thrive in a supportive international workplace. From career progression to cultural discovery, were here to make your journey count.
Ready to turn your language skills into a global career?
Apply today and take the leap into an exciting new chapter in Portugal!
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.