French Customer Service Role - Live and Work in Portugal

CBTalents; Lisboa; Presencial; EUR 10 000 - 20 000; Tempo integral

Resumo da oferta

A global leader in digital business services is seeking a French-speaking Customer Service Representative to join their vibrant team in Lisbon, Portugal. This role requires fluency in French and offers a comprehensive relocation assistance program. Enjoy competitive salary packages and professional growth opportunities while immersing yourself in Portugal's rich culture and lifestyle. Apply now to begin your adventure!

Serviços

Private health insurance

Paid training

Relocation assistance

Professional growth programs

Work-life balance initiatives

Qualificações

• Fluent in French required for customer service roles.
• Experience in customer service is a plus.

Responsabilidades

• Respond to inquiries via phone, email, or chat.
• Ensure customer satisfaction with professional communication.
• Collaborate with colleagues for service improvement.

Conhecimentos

Fluency in French

English proficiency

Descrição da oferta de emprego

French Customer Service Role - Live and Work in Portugal

Job Openings French Customer Service Role - Live and Work in Portugal

About the job French Customer Service Role - Live and Work in Portugal

Job Description: French Customer Service Role - Live and Work in Portugal

Are you fluent in French and looking for an exciting opportunity to work and travel abroad?
We are recruiting French-speaking professionals to join our vibrant, multicultural team based in Portugal. Work with globally recognized brands while enjoying the rich culture, cuisine, and lifestyle that Portugal has to offer.

About Us

We are a global leader in digital business services, operating across 91 countries and serving 170 markets with a workforce of over 410,000 specialists. In Portugal, we have over 13,000 employees from 111 different nationalities, speaking 35 languages.

Our team is based in Lisbon, Porto, Setúbal, and Covilhã, providing comprehensive services to leading brands in a multicultural and collaborative environment. Whether you are new to customer service or looking for career development, this is the perfect opportunity to grow professionally while exploring one of Europes most beautiful countries.

• Role: French-Speaking Customer Service Representative
• Languages: Fluency in French is required; English proficiency is an asset
• Contract Type:
  • 12-month employment contract, extendable for an additional 12 months
  • Opportunity for a permanent contract after 2 years of service

Salary Details

Option 1 - Without Company-Provided Housing:

• Christmas and Holiday Bonuses: 78.42/month each
• Total Gross Cash Compensation: 1,251.84/month

Option 2 - With Company-Provided Housing:

• Housing Benefit (for candidates living more than 100 km away): 200/month
• Christmas and Holiday Bonuses: 64/month each
• Total Gross Cash Compensation: 1,250/month
  (Note: Housing benefit includes rent and utility bills if you stay in company-provided housing.)

Additional Benefits:

• Private health insurance starting from your first day of employment, in addition to standard Portuguese social security coverage.

What We Offer

• Relocation Assistance: Comprehensive support for relocating and settling in Portugal, including airport pick-up and housing arrangements.
• Paid Training: Initial training period lasting 14 weeks, compensated at 185.60/week (net). Training is payable upon successful completion.
• Professional Growth: Work with prestigious global brands and take part in professional development programs, such as our JUMP! leadership initiative.
• Work-Life Balance: Access to Le Club TP, a free community development program offering workshops, activities, and events (e.g., painting, surfing, cooking, etc.).
• Immersion in Portugal: Explore Portugals renowned history, diverse culture, breathtaking scenery, and delicious food while building your career in a friendly and inclusive environment.

Your Responsibilities

• Respond to French-speaking customers via phone, email, or chat to resolve inquiries and provide exceptional service.
• Maintain a professional and dynamic communication style to ensure customer satisfaction.
• Work collaboratively with colleagues and contribute to continuous improvement.

Selection Process

Our recruitment process is simple and transparent:

• Online Testing: Completion of six timed tests through an online platform, with instructions provided via email.
• Interview: A phone interview to discuss your qualifications, career goals, and expectations.
• Confirmation and Relocation: Receive a comprehensive kit and support for relocation arrangements upon selection.

Note: Fraud during the testing phase may result in retesting or withdrawal of offers.

Why Join Us?

Join us in sunny Portugal and take advantage of the opportunity to work in a globally recognized organization while experiencing the country's rich history, culture, and lifestyle. Whether you're starting your career or deepening your experience, this is your chance to make a difference.

Apply now and begin your professional journey in Portugal!