Portuguese Customer Care/Tech Support in Athens,Greece (Relocation)

Cross Border Talents; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Attractive salary, paid 14 times per year

Paid training

Resumo da oferta

A recruitment company is seeking fluent Portuguese speakers for customer service and technical support roles located in Greece. Relocation support is available, and the chosen candidates will join teams responsible for providing exceptional service to leading global brands. The position offers a paid training, competitive salary, and options to work onsite or remotely based on project requirements.

Qualificações

• Fluent or native Portuguese speaker.
• Experience in customer service or technical support is a plus.
• Ability to communicate professionally via phone, email, and chat.

Responsabilidades

• Respond to customer inquiries via phone, email, or chat.
• Provide accurate information and resolve issues efficiently.
• Document customer interactions and maintain records.

Conhecimentos

Fluent or native Portuguese

Customer service skills

Technical support experience

Descrição da oferta de emprego

Overview

Portuguese Customer Care/Tech Support in Athens,Greece (Relocation)

Cross Border Talents is hiring for the roles of Portuguese-Speaking Customer Service & Technical Support Roles in Athens, Greece! Relocation support is offered.

Are you a fluent or native Portuguese speaker looking for a change of scenery (with relocation provided)? How about an exciting career opportunity in Greece? Join our clients team and provide exceptional customer service or technical support for world-leading brands!

About the job

Cross Border Talents is recruiting Portuguese-speaking professionals for customer service and technical support roles in Athens, Greece, with relocation support available.

Responsibilities

• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
• Provide accurate information and resolve issues efficiently to ensure customer satisfaction.
• Escalate complex problems to appropriate teams while maintaining customer communication.
• Document customer interactions and maintain up-to-date records in the system.
• Follow company guidelines and policies to handle sensitive information securely.
• Participate in training sessions and stay updated on product knowledge and company processes.
• Meet individual and team performance targets, including quality and productivity metrics.

Work setup

Options for onsite or remote roles in Athens, depending on the project.

Training

Paid initial training of varying duration to prepare you for success.

What’s Offered

• Attractive Salary: Paid 14 times per year.