Telesales Representative (Italian Market)

Cross Border Talents; Lisboa; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Competitive salary package

Performance-based incentives

Supportive team environment

Relocation package for candidates moving from abroad

Holiday and Christmas bonuses

Health insurance from day one

Job summary

A recruitment agency in Lisbon seeks a Telesales Representative for the Italian market. This role requires native-level Italian and B2 English proficiency, alongside strong communication and negotiation skills. You will handle inbound calls, upsell products, and build strong customer relationships. Competitive salary, performance incentives, and a relocation package are offered.

Qualifications

• Native or near-native Italian speaker with B2 proficiency in English.
• Strong communication and negotiation skills.
• Ability to present products confidently over the phone.
• Proactive attitude with the ability to handle rejection.
• Results-oriented mindset in a fast-paced environment.
• EU member state passport or valid residence card for Portugal.

Responsibilities

• Handle inbound calls and present tailored product offers to customers.
• Upsell and cross-sell products and services.
• Respond to customer inquiries about products and subscriptions.
• Understand customer needs and close sales effectively.
• Maintain and build strong customer relationships.
• Meet individual and team sales targets.

Skills

Italian language

English (B2)

Strong communication

Negotiation

Phone presentation

Results oriented

Job description

Telesales Representative (Italian Market)

About the job Telesales Representative (Italian Market)

We are seeking motivated and results-driven individuals to join our client's telesales team for the Italian market. This is an exciting opportunity to build an international career in Portugal while working with a dynamic and innovative team. If you have a passion for sales, excellent communication skills, and thrive in a target-driven environment, we want to hear from you!

Key Responsibilities:

• Handle inbound calls and present tailored product offers to customers.
• Upsell and cross-sell products and services.
• Respond to customer inquiries about products and subscriptions.
• Understand customer needs and close sales effectively.
• Maintain and build strong customer relationships.
• Meet individual and team sales targets.

Your Profile:

• Native or near-native Italian speaker with B2 proficiency in English, both written and spoken.
• Strong communication and negotiation skills.
• Ability to present products confidently over the phone.
• Proactive attitude with the ability to handle rejection.
• Results-oriented mindset in a fast-paced environment.
• Previous experience in sales or telesales is a plus.
• EU member state passport OR a valid residence card for Portugal

Working Hours:

• 40 hours per week (8-hour shifts + 1-hour lunch break).
• Rotational shifts: Monday to Friday (07:00 - 19:00), Saturday (08:00 - 17:00).

Start your international career today and become a valuable part of our client's telesales team for the Italian market!

Apply now to seize this exciting opportunity!

• Competitive salary package with performance-based incentives.
• Supportive team environment.
• Opportunity for career growth and development.
• Relocation package for candidates moving from abroad (includes flight reimbursement, accommodation assistance, and administrative support).
• Holiday and Christmas bonuses.
• Health insurance from day one.
• Access to fully equipped company apartments (for those moving from abroad or the distance exceeding 100 km away from Lisbon).