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Sustainability jobs in Malaysia

Customer Success Associate - Labour and Human Rights Specialist - APAC

Customer Success Associate - Labour and Human Rights Specialist - APAC
EcoVadis Inc
Kuala Lumpur
MYR 50,000 - 80,000
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Senior QA Engineer

Senior QA Engineer
EcoVadis Inc
Kuala Lumpur
MYR 200,000 - 250,000

Senior .NET Developer

Senior .NET Developer
EcoVadis Inc
Kuala Lumpur
MYR 70,000 - 100,000

Growth Catalyst Manager

Growth Catalyst Manager
Antler
Kuala Lumpur
MYR 80,000 - 120,000

Software Engineering Technical Lead

Software Engineering Technical Lead
EcoVadis Inc
Kuala Lumpur
MYR 150,000 - 200,000
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Guest Service Agent

Guest Service Agent
InterContinental Hotels Group
Kuala Lumpur
MYR 100,000 - 150,000

IT Project Manager

IT Project Manager
Hilti (Canada) Corporation
Petaling Jaya
MYR 60,000 - 80,000

Specialist, Corporate Communications

Specialist, Corporate Communications
Axiata Group Berhad
Malaysia
MYR 60,000 - 90,000
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Analyst, ESG Strategy & Solutions - Global Banking

Analyst, ESG Strategy & Solutions - Global Banking
Maybank
Kuala Lumpur
MYR 100,000 - 150,000

Business Analyst (FP&A)

Business Analyst (FP&A)
Electrolux
Selangor
MYR 60,000 - 90,000

Chief Operating Officer

Chief Operating Officer
One Medicare Sdn Bhd
Sarawak
MYR 120,000 - 200,000

Associate/Assistant Manager, Business Development-GEGM Klang

Associate/Assistant Manager, Business Development-GEGM Klang
GREAT EASTERN
Selangor
MYR 70,000 - 100,000

Soft Services Lead

Soft Services Lead
Jones Lang LaSalle Incorporated
Kuala Lumpur
MYR 70,000 - 100,000

Solution Implementation Associate

Solution Implementation Associate
EcoVadis Inc
Kuala Lumpur
MYR 100,000 - 150,000

Product Specialist- Laboratory (Material Characterization)

Product Specialist- Laboratory (Material Characterization)
Mettler-Toledo International, Inc
Sepang
MYR 100,000 - 150,000

Credit Control Executive/ Senior Executive (Term Loan)

Credit Control Executive/ Senior Executive (Term Loan)
Hap Seng
Kuala Lumpur
MYR 100,000 - 150,000

Senior Staff Engineer Process Development

Senior Staff Engineer Process Development
Infineon Technologies AG
Kulim
MYR 60,000 - 90,000

Strategic Buyer - Marketing Content

Strategic Buyer - Marketing Content
Nestlé SA
Kuala Lumpur
MYR 60,000 - 80,000

Data Management Steward I

Data Management Steward I
PPG
Shah Alam
MYR 100,000 - 150,000

Sales Manager

Sales Manager
PEOPLElogy Group
Kuala Lumpur
MYR 100,000 - 150,000

Senior Analyst, Corporate Finance & Planning

Senior Analyst, Corporate Finance & Planning
YINSON RENEWABLES AS
Kuala Lumpur
MYR 60,000 - 90,000

A&A - Amplify Program Audit & Assurance - MY

A&A - Amplify Program Audit & Assurance - MY
Deloitte Malaysia
Kuala Lumpur
MYR 100,000 - 150,000

Sales Executive

Sales Executive
Azeus Systems Limited
Kuala Lumpur
MYR 50,000 - 80,000

Sales Manager

Sales Manager
Azeus Systems Limited
Kuala Lumpur
MYR 48,000 - 72,000

Raw Material Executive

Raw Material Executive
PPG América Latina
Petaling Jaya
MYR 100,000 - 150,000

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Customer Success Associate - Labour and Human Rights Specialist - APAC

EcoVadis Inc
Kuala Lumpur
MYR 50,000 - 80,000
Job description
Company Description

Work smart, have fun and make an impact!

Ulula, is a social enterprise that aims to improve working conditions in mining, manufacturing and agribusiness by sourcing and processing accurate and timely insights directly from workers and communities around the world. Ulula software and analytics platform connects directly and anonymously with our target stakeholders to obtain honest feedback and create more transparent and responsible supply chains. We have projects across the globe including India, China, Malaysia, Peru, South Africa with clients ranging from Fortune 100 companies to NGOs and government departments. Ulula is a subsidiary of EcoVadis, one of the world’s most trusted sustainability ratings providers.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page.

Job Description
  • Manage a portfolio of customer and partner relationships while maintaining a high level of satisfaction and engagement with the service and tools.
  • Lead customer journey and coordinate projects ensuring they maximize the value they get from Ulula’s worker and community voice solutions. Provide thought leadership and partner with them to help them adopt and integrate the Ulula suite of tools in appropriate processes.
  • Own regular communication with clients to share project progress, source feedback and decisions, and promptly resolve issues and concerns. Manage and track activities, timelines and milestones.
  • Work with the customer to facilitate supplier (or other relevant stakeholder) onboarding and solution deployment on a systematic basis to drive adoption of product and services and ensure continuous uptake and usage.
  • Carefully monitor operations with your customers (forecast and delivery) in order to guarantee operational KPIs are met
  • Liaise between customer and internal Ulula/Ecovadis teams (sales, solutions implementation, operations) to promptly resolve customer challenges and find opportunities and solutions.
  • If custom reporting is in scope, coordinate project reporting, collaborating directly with the Product team.
  • Build advocacy among customers; establish and maintain strong relationships with customer project managers and decision makers
  • Promote upsell of additional services when needed
  • Successfully manage contracts renewals
  • Carefully monitor operations with your customers (forecast and delivery) in order to guarantee operational KPIs are met
  • Occasional travel may be required

Other:

  • Contribute to Ulula product and solutions continuous improvement process by gathering customer feedback and ideas to inform platform advancements
  • Lead and/or support a variety of departmental process improvement projects
  • Teamwork, peer-coaching, and best practices sharing to contribute to the development of Ulula/EcoVadis service and to maintain a positive and motivating atmosphere
Qualifications
  • 5+ years of experience in successfully delivering human rights due diligence related programs internationally; customer and account management or consulting/advisory services .
  • Social science background with knowledge and experience in supply chains, corporate sourcing, ethical procurement, social impact and international development, and/or business and human rights.
  • Excellent communication skills, both oral and written. Fluency in English, Malay and/or Bahasa Indonesia is mandatory; other languages are considered an advantage.
  • Familiar with measuring and tracking project delivery success metrics. Excellent excel and data analytical skills.

What sets you apart:

  • Familiarity with the auditing industry and international certification standards (i.e. BSCI, SMETA, SA8000), industry associations (e.g. Amfori), and sustainability entities (i.e. SEDEX, RSPO), or knowledge and experience in community relations, corporate social responsibility programs (esp. from the agriculture, international development, mining, oil & gas, infrastructure sectors)
  • Proven understanding of the key European regulatory frameworks (CSDDD, LkSG, Modern Slavery Act, etc.) and its applicability throughout the supply chain in APAC.
  • Understanding of labour, human and community rights issues in global supply chains
  • Desire to learn, become familiar with and advocate for the use of modern technologies
  • Experience with project management and sales platforms, such as Salesforce
  • Self-motivated, with a high desire to take ownership of projects.
  • Ability to be agile and work independently in an ever changing environment.
Additional Information
  • Start date: ASAP
  • Full-time position (After probation period)
  • Location: Kuala Lumpur, Malaysia
  • Hybrid model: 4 days in office per month

In return for your expertise, we offer:

  • Support with all the necessary office and IT equipment
  • Wellness allowance for mental and physical wellbeing
  • Access to professional mental health support
  • Referral bonus policy
  • Learning and development
  • Sustainability events and community involvement
  • Peer recognition program
  • Employee-led resource groups
  • Medical Aid coverage in accordance with company policy
  • Hybrid work model
  • Work from abroad policy
  • Paid employee volunteer day

Our hiring team looks forward to reviewing your CV and cover letter with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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