Virtual Real Estate Isa Trainer / Coach

Agenthub 360, Llc; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading call center management company is seeking an experienced professional to lead and manage call campaigns in a fast-paced, virtual environment. The ideal candidate should possess a college degree and a proven track record of developing teams in the real estate sector. Responsibilities include providing direction to the call center team and ensuring all objectives are met efficiently. Competitive compensation will be based on experience. Profit sharing is available after one year.

Servicios

Profit share after one year

Formación

• 4+ years of call center experience, with at least 2 years at manager level or higher.
• Tech-savvy and familiar with various Real Estate platforms.
• Ability to work in a virtual team across different time zones.

Responsabilidades

• Execute call campaigns and train the team effectively.
• Provide leadership and guidance to call center team.
• Prioritize individual and team goals to achieve business objectives.

Conocimientos

Leadership

Communication

Problem-solving

Motivation

Analytical skills

Engagement management

Educación

College degree

Herramientas

Zoho

Five9

Descripción del empleo

We are a rapidly expanding company and the only one in the industry that manages the Agent's CRM / Database and integrates to a "forever follow-up" Call Center so that no lead is lost, resulting in more closings for our Clients…with less effort!

Our callers "nurture relationships" for our Real Estate Agents throughout the United States and Canada!

We have team members that have worked with us for over 10 years virtually from the Philippines.

If this intrigues you, continue to read, and

If your fit the qualifications then read on and APPLY at :

RESPONSIBILITIES

• Be able to execute the call campaigns masterfully in order to train and coach
• Provide leadership, direction, guidance, and support to all call center team
• Fuel enthusiasm throughout the culture
• Appropriately prioritize team goals and individual goals to effectively achieve business objectives
• Be a part of the leadership team with strategic planning as it pertains to operations and achievement of results

QUALIFICATIONS

• Exceptional work ethic, high energy, demonstrates urgency and can thrive in a fast‑paced environment
• Proven track record developing and managing Engagement Specialists (ISA's) in the Real Estate industry, and experience in managing virtual teams in different time zones
• Excellent written, verbal, interpersonal communication, negotiation, problem‑solving, and analytical skills
• Exudes the ability to lead, inspire, motivate and influence others to achieve their highest potential
• Demonstrated excellence in communication (written and verbal) with internal and external customers
• Results‑driven, action‑oriented, and self‑motivated mindset
• Nice to have knowledge of Zoho and Five9 management systems

REQUIREMENTS

• College degree
• Minimum of 4 years call center experience required, with at least 2 years at the manager level or higher – Director level experience preferred
• Tech‑savvy and familiar with a variety of Real Estate platforms (bonus)
• Minimum high‑speed internet connection of 50 MBPS
• Good quality equipment – headset, computer, dual monitors
• Relatively new computer with a minimum memory of 8 GB of RAM and a processor speed to perform efficiently
• Non‑distracting home office environment

When you have the qualities and abilities required, we would love to hear from you.

This is a KEY role in the organization and compensation will be based on past experience, increased once fully trained.

Profit share is paid after one year!

JOB DETAILS

Job Type: Permanent

Salary: $ per hour

COVID‑19 Considerations

Not required as we are a virtual company.