Transport Operations Lead

Concentrix; Mérida; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading customer service company in Mérida seeks a Transport Associate responsible for arranging transportation for employees and ensuring compliance with safety standards. The ideal candidate will manage employee escalations, evaluate driver performance, and publish reports on time. Strong analytical skills and the ability to work in a team are essential. This full-time role requires a proactive individual committed to continuous improvement in transport operations.

Formación

• Ability to manage and support a team effectively.
• Strong analytical skills for reporting and data collection.
• Good communication skills for handling customer queries.

Responsabilidades

• Arrange transportation for employees while ensuring safety and hygiene.
• Publish reports on time and maintain a daily work tracker.
• Handle difficult escalations and employee complaints.
• Evaluate driver performance and ensure compliance.

Conocimientos

Team player

Data Collection and Analysis

Problem-solving

Driver performance evaluation

Customer service

Descripción del empleo

A leading customer service company in Mérida seeks a Transport Associate responsible for arranging transportation for employees and ensuring compliance with safety standards. The ideal candidate will manage employee escalations, evaluate driver performance, and publish reports on time. Strong analytical skills and the ability to work in a team are essential. This full-time role requires a proactive individual committed to continuous improvement in transport operations.