Tech Manager - Mexico

Globant; Ciudad de México; Presencial; MXN 1,455,000 - 2,184,000; Jornada completa

Descripción de la vacante

A top-tier consulting firm is seeking a highly experienced Technical Manager / ServiceNow Subject Matter Expert (SME) to lead a strategic ServiceNow implementation for an international law firm. The ideal candidate must demonstrate exceptional attention to detail, strong stakeholder management skills, and deep expertise in ServiceNow and ITSM. This strategic and hands-on role involves defining the implementation roadmap, guiding delivery, and contributing to the technical build as needed.

Formación

• Strong attention to detail and ability to deliver under high expectations.
• Deep hands-on expertise in ServiceNow and ITSM.
• Proven leadership capabilities and stakeholder management.

Responsabilidades

• Lead a strategic ServiceNow implementation for a top-tier international law firm.
• Define the implementation roadmap and guide the delivery.
• Contribute to the technical build as needed.

Conocimientos

Attention to detail

Stakeholder management

ServiceNow expertise

ITSM knowledge

Leadership skills

Herramientas

ServiceNow

Integration Hub

Descripción del empleo

We are seeking a highly experienced and detail-oriented Technical Manager / ServiceNow Subject Matter Expert (SME) to lead a strategic ServiceNow implementation for a top-tier international law firm. This client is highly demanding, with a strong expectation for precision, clarity, and excellence in delivery—therefore, we require a candidate with exceptional attention to detail, strong stakeholder management skills, and the ability to perform under high expectations.

The ideal candidate brings deep hands‑on expertise across ServiceNow, ITSM, and Integration Hub , combined with strong leadership capabilities. This role is both strategic and hands‑on : you will define the implementation roadmap, guide the delivery, and contribute to the technical build when needed.