Team Leader, Housekeeping

One&Only Resorts; Nayarit; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A luxury hotel chain in Riviera Nayarit is seeking a Housekeeping Manager responsible for overseeing daily operations of housekeeping staff. The ideal candidate should have a high school diploma, at least 2 years of experience in housekeeping management, and be fluent in Spanish, with basic English skills. Key responsibilities include directing tasks, ensuring quality service standards, and supervising staff. This role requires strong leadership and organizational skills to maintain a warm and welcoming environment for guests.

Formación

• Minimum 2 years of experience in housekeeping management.
• Fluent in Spanish (100%) and basic English (40-50%).
• Experience with supervising housekeeping operations.

Responsabilidades

• Manage and direct housekeeping staff's daily tasks.
• Ensure timely delivery of rooms and services.
• Review the quality of housekeeping staff's work.

Conocimientos

General knowledge of hotel operations

Leadership skills

Problem-solving skills

Organizational skills

Ability to work under pressure

Educación

High school Diploma

Herramientas

Cleaning products

Pressure washers

Descripción del empleo

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Woven seamlessly into the diverse, dramatic vistas of one of Mexico’s last tropical beachfront jungles in Riviera Nayarit, One&Only Mandarina provides the perfect balance between chic treehouse seclusion and clifftop villas. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About The Job.

He or she is directly responsible for the correct operation and productivity of the housekeeping staff under his charge. He manager and directs daily tasks and activities to ensure the timely delivery of rooms, public areas, turndown services, according to higest quality standards, as well as reviewing the good condition and quality of the staff's work.

AboutYou.

• High school Diploma.
• Minimum experience: 2 years in the position
• Languages: Native or completely fluent Spanish (100%) and English (40-50%)
• General knowledge of hotel operations, beyond Housekeeping (e.g. Front Desk and Butler operations, Preventive Maintenance, Room Service operations, etc.).
• Advanced knowledge of cleaning products, whites, polishers and pressure washers.
• Knowledge and skills of supervising Housekeeper operations.
• Ability to manage and carry out inventories.
• Flexibility of schedule (morning and evening shifts during weekdays, weekends and holidays).
• Additional skills and abilities: natural leadership skills, management and problem-solving skills, decision-making skills, critical thinking skills, proactivity, ease of speaking, high organizational skills, ability to work under high pressure, ability to work 10 hours or more in a work environment that involves physical activities.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.