System Development Engineer I, KIX Variable (72 Approved Plan)

Amazon; Ciudad de México; Presencial; MXN 899,000 - 1,259,000; Jornada completa

Descripción de la vacante

A leading technology company in Mexico City is seeking a System Development Engineer I. The role involves providing infrastructure support, maintaining coding projects in Java and AWS, and deploying software in staging and production. Ideal candidates will have experience with automation, modern programming languages, and CI/CD processes. The company promotes an inclusive culture, encouraging diverse candidates to apply. This Full-Time position offers opportunities for skill growth and career advancement.

Formación

• Experience in automating, deploying, and supporting infrastructure.
• Programming experience with at least one modern language.
• Experience with CI/CD pipelines and build processes.

Responsabilidades

• Provide infrastructure support for incoming system tickets.
• Work on maintenance-driven coding projects primarily in Java and AWS.
• Support software deployment in staging and production environments.
• Develop tools to aid operations and maintenance.

Conocimientos

Automation and support infrastructure

Programming in modern languages

Linux/Unix environments

CI/CD pipelines

AWS

Herramientas

VMware

Microsoft Windows Server

PowerShell

Descripción del empleo

System Development Engineer I

Location: Mexico City, Mexico

The Kindle Ingestion and Expansion (KIX) team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners Lending Library; as well as in print formats for sale on Amazon’s global marketplaces and other online retailers using Amazon’s state-of-the-art Print on Demand (POD) technology. KIX is a key component of Amazon’s vision to provide Kindle customers with the world’s largest content selection in their preferred format — digital or paperback.

The KIX Support & Systems Development Engineering team provides Tier 2/3 services, production support, and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This role requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.

Key Responsibilities

• Provide infrastructure support for incoming system tickets, including extensive troubleshooting tasks across multiple product features and services.
• Work on maintenance-driven coding projects primarily in Java and AWS technologies.
• Support software deployment in staging and production environments.
• Develop tools to aid operations and maintenance.
• Produce system and support status reports.
• Own one or more digital products or components.
• Improve infrastructure operational performance and stability.
• Participate in designs, code, and procedures reviews.
• Identify opportunities arising from technical discussions and make technical trade-offs.
• Conduct root-cause research and thoroughly resolve defects.
• Lead company-wide campaigns with support and engineering teams to closure.
• Maintain compliance risks for internal systems under control.
• Drive large-scale projects such as migration to native pipeline automation to closure.

Required Experience & Skills

• Experience in automating, deploying, and supporting infrastructure.
• Programming experience with at least one modern language (Python, Ruby, Golang, Java, C, C#, Rust).
• Experience with Linux/Unix environments.
• Experience with CI/CD pipelines and build processes.

Key Skills

VMware, System Design, Computer Networking, PowerShell, Microsoft Windows Server, Windows, Systems Engineering, AWS, Requirements Management, Linux, SAN, Dns

Employment Type: Full-Time

Experience: Years

Vacancy: 1

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