System Development Engineer I, Kindle Ingestion and Expansion (KIX)

Amazon; Ciudad de México; Presencial; MXN 537,000 - 897,000; Jornada completa

Descripción de la vacante

A global technology company is seeking a motivated individual to join their Kindle Ingestion and Expansion (KIX) team in Mexico City. The role focuses on providing infrastructure support, working on coding projects primarily in Java and AWS technologies, and driving large-scale projects to completion. Candidates should have experience in troubleshooting and automating infrastructure, with proficiency in a modern programming language such as Python or Java. This position promotes a culture of inclusivity and performance excellence.

Formación

• Experience programming with at least one modern language such as Java, Python, or Ruby.
• Experience automating, deploying, and supporting infrastructure.
• Experience with Linux/Unix environments.

Responsabilidades

• Provide Infrastructure support for incoming system tickets.
• Work on maintenance-driven coding projects primarily in Java.
• Develop tools to aid operations and maintenance.
• Troubleshoot and resolve defects thoroughly.
• Drive large scale projects such as migration to native.

Conocimientos

Java

AWS Technologies

Troubleshooting

Infrastructure support

CI/CD pipelines

Python

Linux/Unix

Descripción del empleo

The Kindle Ingestion and Expansion (KIX) team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners’ Lending Library; as well as in print formats for sale on Amazon’s global marketplaces, bookstores and other online retailers using Amazon’s state-of-the-art Print on Demand (POD) technology. KIX is a key component of Amazon’s vision to provide Kindle customers with the world’s largest content selection in their preferred format - digital or paperback.

Key job responsibilities

• Provide Infrastructure support of incoming system tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services.
• Work on maintenance driven coding projects, primarily in Java and AWS technologies.
• Software deployment support in staging and production environments.
• Develop tools to aid operations and maintenance.
• System and Support status reporting.
• Ownership of one or more Digital products or components.
• Improve the infrastructure, operational performance, and stability.
• Participate in designs, code and procedures reviews.
• Identify opportunities arising from technical discussions and do the technical trade-offs.
• Troubleshoot, research root causes thoroughly resolve defects.
• Drive Company Wide Campaigns with Support and Engineering teams and drive it to closure.
• Keep the compliance risks for internal systems under control.
• Drive large scale projects such as migration to native, pipeline automation and drive it to closure.
• Experience in automating, deploying, and supporting infrastructure.
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust.
• Experience with Linux/Unix- Experience with CI/CD pipelines build processes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.