Sr Solution Consultant

Servicenow; Xico; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading cloud solutions provider is seeking a Solution Consultant in Xico, Mexico. As a technical consultant, you will drive product sales, lead workshops, and collaborate with clients to solve challenges using our innovative platform. The ideal candidate has over 5 years of experience in pre-sales consulting or sales engineering, coupled with a strong proficiency in AI integration and cloud software solutions. This role may require travel and offers a flexible work environment.

Formación

• 5+ years of pre-sales solution consulting or sales engineering experience.
• Proficient in using AI-powered tools for decision-making and problem-solving.

Responsabilidades

• Support product sales as a technical expert on a client-facing sales team.
• Lead discovery workshops to determine customers' challenges.
• Guide strategic programs in top accounts.
• Provide feedback to product management about enhancements.
• Stay current on competitive analysis and market differentiation.

Conocimientos

Experience in leveraging AI into work processes

Pre-sales solution consulting experience

Proficiency with ServiceNow platform

Collaboration with product management and marketing

Territory management skills

Willingness to travel

Descripción del empleo

Company Description

It all started in sunny San Diego, California in when a visionary engineer, Fred Luddy, saw the potential to transform how we work.

Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

But this is just the beginning of our journey.

Join us as we pursue our purpose to make the world work better for everyone.

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Employee Experience, Customer Workflow, ITX Solution Sales.

You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team.

This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role :

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Provide feedback to product management about product enhancements that can address customer needs and guide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications To be successful in this role you have :

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

  This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

• 5+ years of pre-sales solution consulting or sales engineering experience
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
• Willingness to travel

Additional Information Work Personas

We approach our distributed world of work with flexibility and trust.

Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.