Spa Concierge: Craft Bespoke Wellness Experiences

Hilton Worldwide, Inc.; Cancún; Presencial; MXN 359,000 - 540,000; Jornada completa

Descripción de la vacante

A leading global hospitality company in Cancún is seeking a Concierge SPA to provide personalized service to SPA guests. The role includes managing reservations, informing guests about treatments, and ensuring an exceptional wellness experience. Ideal candidates should have a service-oriented attitude, effective communication skills, and the ability to multitask. This position offers a unique opportunity to be part of a dedicated team focused on delivering remarkable guest experiences.

Formación

• Knowledge of SPA services and treatments.
• Understanding of guest service protocols.
• Experience with reservations and cash management in hospitality.

Responsabilidades

• Greet and welcome SPA guests warmly.
• Manage treatment reservations and modifications.
• Inform guests about SPA treatments and promotions.
• Coordinate therapists' schedules and treatment rooms.
• Promote treatments and products effectively.

Conocimientos

Service-oriented attitude and hospitality

Effective communication

Empathy and personalized service

Organization and multitasking

Teamwork

Herramientas

Reservation system

POS system

Cash register

Descripción del empleo

A leading global hospitality company in Cancún is seeking a Concierge SPA to provide personalized service to SPA guests. The role includes managing reservations, informing guests about treatments, and ensuring an exceptional wellness experience. Ideal candidates should have a service-oriented attitude, effective communication skills, and the ability to multitask. This position offers a unique opportunity to be part of a dedicated team focused on delivering remarkable guest experiences.