Senior Workflow & AI Automation Engineer

Zendesk; Ciudad de México; Híbrido; MXN 800,000 - 1,000,000; Jornada completa

Descripción de la vacante

A prominent tech company is seeking a Results-driven Workflow Automation & AI Integration Engineer with 6+ years of experience. The role involves designing automated processes, collaborating across teams, and leveraging AI solutions to enhance efficiency. Ideal candidates should have strong integration skills and a background in enterprise IT systems. Competitive pay and a hybrid work model are offered.

Servicios

Flexible work hours

Remote work options

Diversity and inclusion initiatives

Competitive pay

Health benefits

Formación

• 5+ years of experience in workflow automation or integration engineering.
• Experience with AI and machine learning APIs.
• Hands-on experience with enterprise ITSM/ESM SaaS platforms.

Responsabilidades

• Design and deploy workflow automations across business processes.
• Collaborate with stakeholders to analyze and reimagine workflows.
• Support the development of performance metrics and continuous improvement.

Conocimientos

Workflow automation

API integration

Scripting

Problem-solving

Communication

Educación

Bachelor’s degree in Computer Science or Information Systems

Herramientas

Workato

Zapier

UiPath

Google Workspace

Slack

Descripción del empleo

A prominent tech company is seeking a Results-driven Workflow Automation & AI Integration Engineer with 6+ years of experience. The role involves designing automated processes, collaborating across teams, and leveraging AI solutions to enhance efficiency. Ideal candidates should have strong integration skills and a background in enterprise IT systems. Competitive pay and a hybrid work model are offered.