Senior Cloud Operations Lead (AWS/Azure)

L'Oreal; Xico; Presencial; MXN 1,618,000 - 1,979,000; Jornada completa

Descripción de la vacante

A global cosmetic company based in Veracruz is seeking a Cloud Operations Lead. This role requires over 10 years of hands-on experience in operations and DevOps, particularly with AWS and Azure. You will oversee service delivery excellence, manage day-to-day IT operations, and mentor team members. The ideal candidate must possess strong leadership, technical expertise, and exceptional communication skills. Bilingual candidates in Spanish/Portuguese are encouraged to apply.

Formación

• 10+ years of hands-on operations or DevOps experience.
• 3+ years AWS or Azure implementation experience.
• Outstanding customer service and communication skills.

Responsabilidades

• Lead the Americas Operation's team implementing IT service delivery standards.
• Manage day-to-day operations of L'Oreal's Managed Service Providers.
• Oversee a team of Server Engineers ensuring operational tasks are completed.

Conocimientos

Operational excellence

Technical expertise

Multitasking

Customer service skills

Leadership

Communication skills

Educación

Bachelor's degree in Computer Science or related field

Professional certification (i.e. PMP, ITIL)

Herramientas

AWS

Azure

Server Management

Descripción del empleo

A global cosmetic company based in Veracruz is seeking a Cloud Operations Lead. This role requires over 10 years of hands-on experience in operations and DevOps, particularly with AWS and Azure. You will oversee service delivery excellence, manage day-to-day IT operations, and mentor team members. The ideal candidate must possess strong leadership, technical expertise, and exceptional communication skills. Bilingual candidates in Spanish/Portuguese are encouraged to apply.