Sector IT Sr. Analyst - Ariba procurement

PepsiCo Deutschland GmbH; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Join PepsiCo as a Sector IT Sr. Analyst and manage the operations of key applications to ensure effective service delivery. This role involves collaborating with various teams to deliver solutions and manage incidents, while supporting performance reviews and compliance with IT controls. A bachelor's degree and relevant experience in production support are required.

Servicios

Opportunities for learning and development

Flexible working arrangements

Financial wellness programs

Family benefits including wellness lines and scholarships

Formación

• Bachelor’s degree required.
• At least 3 years in Production Support, preferably SAP.
• Knowledge of IT Operations tools and management.

Responsabilidades

• Manage day-to-day operations of PQGC Ariba applications.
• Monitor technical KPIs and report to leadership.
• Serve as escalation point for IT services.

Conocimientos

Production Support

Project Delivery

IT Operations Sustain Model

Effective Communication

Educación

Bachelor's degree

Descripción del empleo

Overview

We Are PepsiCo

Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers, and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in over 200 countries.

Our product portfolio includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade, and Sonrics, which have been a part of Mexican homes for over 116 years.

A career at PepsiCo offers a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence those around you and make a positive impact.

Know more: PepsiCoJobs

Join PepsiCo, dare for better.

Responsibilities

The Opportunity

Manage day-to-day operations of the PQGC Ariba SLP, CLM, and Sourcing applications. Support includes delivering production solutions through collaboration with Business Process Owners, GBS, Ariba (SAP), Accenture, and PepsiCo technical teams at both sector and global levels.

Your Impact

As Sector IT Sr. Analyst, your scope includes:

• Providing sector support and governance for PQGC markets for Ariba Buying to support end-to-end service operations.
• Ensuring support of the production environment within SLAs, following defined processes and procedures.
• Serving as escalation point for IT OPS Sector Services, including SLA breaches and critical incident management.
• Monitoring technical KPIs and services, defining metrics, and reporting to leadership teams.
• Supporting IT performance reviews with business and IT leadership, and vendors.
• Assisting with CR releases and small system enhancements, prioritizing with business leads.
• Conducting sector BPO CAB meetings to govern CR releases.
• Providing IT approval for deployments of changes and fixes into production.
• Managing service controls for applications, ensuring compliance with IT controls.
• Supporting regression testing and vendor relationships to optimize performance.
• Leading team resources, prioritizing work, and ensuring effective resource utilization.

Qualifications

Who Are We Looking For?

Education

Bachelor’s degree required.

Experience

• At least 3 years in Production Support, preferably SAP.
• Experience in project delivery and collaborating with IT and business teams.
• Knowledge of IT Operations Sustain model and tools.
• Experience managing MSPs is a plus.
• Background in Procurement preferred.
• SaaS and cloud-based applications experience preferred.
• Knowledge of Ariba SLP, CLM, Sourcing, and MDG integration.
• Effective communication skills across organizational levels.

If this opportunity interests you, we encourage you to apply even if you do not meet all requirements.

What You Can Expect From Us

• Opportunities for learning and development through various programs.
• Access to digital platforms for self-learning.
• Leadership development programs.
• Role-specific training and learning experiences.
• Recognition programs for achievements and contributions.
• Financial wellness programs.
• Flexible working arrangements to balance personal and professional life.
• Family benefits including wellness lines, discounts, scholarships, and aid plans.

We are an equal opportunity employer that values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. We believe diversity fosters innovation and a strong workforce.