Sales Support

SYNNEX; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global technology company in Mexico is seeking a Sales Support professional to provide comprehensive administrative assistance to the sales team. Responsibilities include processing sales orders, communicating with customers, and assisting with sales presentations. Candidates should have a high school diploma and experience in sales support or customer service. Proficiency in Microsoft Office and CRM software is preferred. This role offers opportunities for career growth and personal well-being enhancements.

Servicios

Elective Benefits

Leadership and professional development programs

Life Empowerment Assistance Program

Diversity and Inclusion initiatives

Community participation opportunities

Formación

• 6 months to 1 year of experience in sales support or customer service roles.
• Proficiency in Microsoft Office Suite.
• Experience with CRM software is highly desirable.

Responsabilidades

• Process sales orders and documentation accurately.
• Communicate with customers regarding order status.
• Assist in preparing sales presentations and reports.

Conocimientos

Customer Inquiries

Microsoft Excel

Order Entry

Time Management

Interpersonal Relationships

Educación

High school diploma or equivalent

Bachelor's degree in Business Administration

Herramientas

Microsoft Office Suite

CRM Software (Salesforce, SAP)

Descripción del empleo

Job Summary

The Sales Support will provide comprehensive administrative and operational assistance to the sales team, ensuring smooth and efficient sales processes and excellent customer service.

Job Responsibilities

• Process sales orders, quotes, and other sales-related documentation accurately and in a timely manner.
• Communicate with customers and internal teams regarding order status, product availability, and delivery schedules.
• Assist in the preparation of sales presentations, proposals, and reports.
• Maintain and update customer relationship management (CRM) systems with accurate customer and sales information.
• Coordinate with logistics and warehouse teams to ensure timely product delivery.
• Address customer inquiries and resolve issues efficiently, escalating complex problems to appropriate sales personnel.
• Support the sales team in achieving sales targets by providing necessary administrative support.
• Perform general administrative duties such as filing, data entry, and scheduling appointments.

Job Qualifications

• High school diploma or equivalent; a Bachelor's degree in Business Administration or a related field is a plus.
• 6 months- 1 year of experience in a sales support, administrative, or customer service role, preferably in a B2B environment (Social Service is valid).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with CRM software (e.g., Salesforce, SAP) is highly desirable.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Strong problem-solving skills and a customer-centric attitude.
• Ability to work independently and as part of a team.

Key Skills

Customer Inquiries, Interpersonal Relationships, Microsoft Excel, Order Entry, Organizing, Self-Organization (Business), Time Management

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!