Sales Account Executive Cdmx

Gm Financial; Xico; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A major automotive financial services provider is looking for a Sales Account Executive in Mexico City. The role entails managing relationships with dealerships and ensuring effective communication between internal operations and sales teams. Candidates must hold a bachelor’s degree and are preferred to have experience in financial services or automotive sales. Proficiency in both Spanish and English is essential, along with strong customer service capabilities. This position involves regular travel within the designated sales district.

Formación

• Bachelor degree in business administration, economics, accounting or related field is a must.
• Desirable master's degree in business or sales related fields.
• Proficient in both Spanish & English.
• Related experience within the financial, banking or automotive sector.
• Proven direct customer service experience.

Responsabilidades

• Be the Subject Matter Expert (SME) for both retail and wholesale credit operations.
• Coordinate commercial & marketing strategies with the dealership network.
• Support training department with face-to-face trainings.
• Operational KPI follow up with assigned dealerships.
• Work around a dealer visit strategy for engagement.
• Be the link between operational areas and dealers.

Conocimientos

Proficient in Spanish

Proficient in English

Customer service experience

Excellent communication skills

Ability to build strategic customer relationships

MS Office Skills

Ability to deal with ambiguity

Educación

Bachelor degree in business administration or related field

Master's degree in business or sales

Descripción del empleo

Overview

Sales Account Executive CDMX is the main point of contact between GM Financial internal operations and assigned dealerships within a sales district.

This role will be responsible for guarantying a successful commercial / sales relationship by supporting both the retail & wholesale dealer operations, KPI accomplishment & ensuring the implementation of strategies related to marketing, product, pricing, training and insurance.

Location: Mexico City, CDMX

Responsibilities

• Be the Subject Matter Expert (SME) for both retail and wholesale credit operations.
• Coordinate commercial & marketing strategies and its implementation within the assigned dealership network.
• Support training department in face-to-face trainings with the dealer sales force in topics such as policies, procedures and products (both new & updates).
• Operational KPI follow up & support with assigned dealerships.
• Work around a dealer visit strategy to ensure engagement and successful relationship building.
• Be the "link" between operational areas and dealers in problem solving, day to day operations and new implementations.
• Promote Value Add Products (VAP).

Qualifications

• Bachelor degree in business administration, economics, accounting or related field is a must.
• Desirable master's degree in business or sales related fields.
• Proficient in both Spanish & English (will be evaluated during interview).
• Availability to travel within assigned sales district.
• Related experience within the financial, banking or automotive sector in areas such as credit, products or financial services sales.
• Background experience in credit approvals & administration.
• Background experience as a Sales account executive or related.
• Proven direct customer service experience.
• Excellent communication skills (both verbal & written).
• Proven ability to build strategic customer relationships.
• Knowledge in:
• Automotive industry in Mexico.
• Financial & Banking industry in Mexico.
• Auto motive Dealership Operations.
• Ability to analyse and develop processes.
• Proficient MS Office Skills.
• Ability to deal with ambiguity and work under pressure.

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Disclaimer

Mexico - GM Financial is an Equal Opportunity Employer and is committed to diversity and inclusion at every level of our organization.

We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other that undermines human dignity and aims to nullify or impair people´s rights and freedoms.