Remote Travel Concierge | Craft Seamless Journeys

Sweetcarolinatravels; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel agency is seeking a Remote Travel Specialist to support clients throughout their travel experience. Responsibilities include managing bookings, providing insights on destinations, and ensuring client satisfaction. Ideal candidates should have strong communication skills and experience in customer service, particularly in travel or hospitality. Enjoy fully remote flexibility with exclusive travel perks, mentorship, and a community culture focused on meaningful travel experiences.

Servicios

Exclusive travel perks

Access to industry-only discounts

Ongoing training and professional development

Community culture focused on travel connections

Formación

• Ideal candidate has experience in customer service, preferably in travel, tourism, or hospitality.
• Strong organizational and follow-through habits are needed.
• Must be tech-savvy and adaptable to new booking tools.

Responsabilidades

• Engage with client inquiries across various communication channels.
• Support travelers with booking updates, modifications, and cancellations.
• Provide accurate insights on destinations and travel procedures.
• Confirm trip details and gather feedback post-travel.
• Resolve client concerns with empathy and efficiency.

Conocimientos

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Passion for travel

Descripción del empleo

A travel agency is seeking a Remote Travel Specialist to support clients throughout their travel experience. Responsibilities include managing bookings, providing insights on destinations, and ensuring client satisfaction. Ideal candidates should have strong communication skills and experience in customer service, particularly in travel or hospitality. Enjoy fully remote flexibility with exclusive travel perks, mentorship, and a community culture focused on meaningful travel experiences.