Remote Travel Advisor

Sweetcarolinatravels; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel advisory company is seeking a Remote Travel Advisor to provide personalized support throughout clients' journeys. You will engage with clients, manage bookings, and ensure a seamless travel experience. The ideal candidate should possess excellent communication skills and customer service experience, especially in travel. This position offers fully remote flexibility and exclusive travel perks. Join a community driven by a passion for travel and meaningful connections.

Servicios

Exclusive travel perks

Industry discounts

Ongoing training and mentorship

Formación

• Strong communication skills are essential for engaging with clients effectively.
• Customer service experience, especially in travel or related fields, is preferred.
• Attention to detail is crucial for managing trip details and ensuring client satisfaction.

Responsabilidades

• Engage with clients across multiple communication channels.
• Support travelers with booking updates and modifications.
• Provide accurate travel insights and follow up post-travel.

Conocimientos

Strong written and verbal communication skills

Experience in customer service, ideally in travel

High attention to detail

Tech-savvy

Genuine love for travel

Descripción del empleo

As a Remote Travel Advisor, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Exclusive travel perks and access to industry‑only discounts.

Professional development through ongoing training, mentorship, and team support.

Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech‑savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.