Remote People Operations Analyst - Mexico City

Hirelatam; A distancia; MXN 716,000 - 1,075,000; Jornada completa

Descripción de la vacante

A premier recruitment agency is seeking a People Operations Analyst to enhance data-driven decision-making for a customer-centric company. In this remote position based in Mexico, you will develop dashboards, compliance reports, and insights to support HR and business leadership. The role requires 2-5 years of experience in HR data reporting and familiarity with tools like Workday and Tableau. Ideal candidates should have strong attention to detail and a collaborative approach to process improvement.

Formación

• 2-5 years of related experience required.
• Experience in HR data reporting and dashboarding is preferred.
• Familiarity with compliance and audit reporting needed.

Responsabilidades

• Build and maintain reports and dashboards for business needs.
• Proactively identify reporting gaps and deliver insights.
• Ensure accuracy of data submitted to regulatory bodies.

Conocimientos

HR data reporting

Data analysis

Attention to detail

Customer service orientation

Educación

Bachelor's degree or equivalent experience

Herramientas

Workday

Tableau

Sigma

Knoetic

Descripción del empleo

HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies.

With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success.

Job Overview

Our client is the retention engine behind the world's most customer-centric companies. Their platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust their applications and AI agents to drive learning, adoption, community connection, and success for their customers. We're looking for a full time People Operations Analyst to join their People Operations team collaborating closely with the Senior Manager, Center of Excellence. This is a remote role based in Mexico City, Mexico, and employment will be managed through Remote, their Employer of Record. In this role, you'll play a key role in strengthening data-driven decision-making across the People function by delivering dashboards, compliance reports, and insights that support business decisions, board reporting, and people program strategies.

Responsibilities

Build and maintain reports and dashboards to support business, board of directors, and leadership needs.

• Proactively identify reporting gaps and partner across HR and the business to deliver relevant insights.
• Create self-service tools and guidance so teams can access routine data without manual requests.
• Manage and support compliance reporting such as EEOC filings, SOC audits, and end-of-year government filings.
• Ensure the accuracy and completeness of data submitted to regulatory bodies.
• Conduct regular audits of HRIS data and reporting outputs to ensure accuracy and consistency.
• Partner with the HRIS team to monitor system updates and changes that impact data or reports.
• Respond to teammate data requests and troubleshoot reporting-related tickets with care and urgency.
• Collaborate with the Workday team to support testing and resolution of system issues related to reporting.
• Look for opportunities to automate or streamline reporting processes to increase efficiency.
• Build relationships across the Teammate Success team and beyond to understand data needs and anticipate requests.
• Be a trusted partner who helps HR and business leaders make data-informed decisions.

Qualifications

• 2-5 years of related experience and a Bachelors degree (or equivalent experience).
• Experience in HR data reporting and dashboarding, ideally using Workday, Tableau, Sigma, Knoetic, or similar tools.
• Familiarity with compliance and audit reporting requirements (e.g., EEOC, SOC).
• Strong attention to detail and a commitment to data integrity.
• Analytical mindset with the ability to translate data into insights.
• Customer service orientation with experience responding to internal requests or tickets.
• Collaborative, proactive, and always looking for ways to improve processes and systems.