Remote Linux Desktop & Server Support Engineer

Canonical Group Ltd; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading open source software provider is seeking a Linux Engineer/Administrator to support customers with Ubuntu. This remote role involves troubleshooting complex issues, engaging with customers, and providing exceptional service. Ideal candidates will have a technical degree, strong Linux skills, and a passion for technology. A collaborative environment with opportunities for personal development and international travel is offered.

Servicios

Annual compensation review

Performance-driven annual bonus

Personal learning budget of USD 2,000

Maternity and paternity leave

Opportunity to travel internationally

Formación

• Professional written and spoken English with excellent presentation skills.
• Exceptional academic track record from both high school and university.
• Experience with Linux integration with other environments.
• Understanding Ubuntu development process to set customer expectations.

Responsabilidades

• Investigate issues reported by customers.
• Work to resolve complex customer problems.
• Engage directly with customers through various channels.

Conocimientos

Linux troubleshooting

Customer support experience

Communication skills

Ability to learn quickly

Programming fundamentals

Educación

Undergraduate degree in a technical subject

Descripción del empleo

A leading open source software provider is seeking a Linux Engineer/Administrator to support customers with Ubuntu. This remote role involves troubleshooting complex issues, engaging with customers, and providing exceptional service. Ideal candidates will have a technical degree, strong Linux skills, and a passion for technology. A collaborative environment with opportunities for personal development and international travel is offered.