Remote It Desktop Ops Manager – Amer (Mexico)

Hitachi Vantara Corporation; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a Manager for IT Desktop Operations to oversee a dedicated team. This role involves ensuring service delivery to internal customers across multiple regions and effectively managing endpoint asset processes. Candidates should possess strong ITIL guidance and management experience, along with the ability to foster a customer-centric service model. With industry-leading benefits and a commitment to diversity, this position offers the opportunity to make a significant impact in a supportive environment.

Servicios

Industry-leading benefits

Commitment to diversity

Formación

• Strong ITIL guidance to ensure effective service delivery.
• Proven management experience to lead a dedicated team.
• Ability to foster a customer-centric service model.

Responsabilidades

• Oversee a dedicated team for IT Desktop Operations.
• Ensure service delivery to internal customers across regions.
• Manage endpoint asset processes effectively.

Conocimientos

ITIL guidance

Management experience

Customer-centric service model

Descripción del empleo

A leading technology company is seeking a Manager for IT Desktop Operations.

This role requires overseeing a dedicated team, ensuring service delivery to internal customers across multiple regions, and managing endpoint asset processes.

Candidates should possess strong ITIL guidance, management experience, and the ability to foster a customer-centric service model.

With industry-leading benefits and a commitment to diversity, this position offers the opportunity to make a significant impact in a supportive environment.