Remote Growth Manager - Hospitality SaaS & Upsell Expert

Cloudbeds; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading hospitality tech company is seeking a Customer Growth Manager to drive upselling and cross-selling initiatives. The role involves managing a customer pipeline and collaborating with various teams to enhance customer experience. Ideal candidates have proven sales success, hospitality knowledge, and bilingual skills. This position offers remote work and opportunities for professional development.

Servicios

Monthly Wellness Fridays

Full Paid Parental Leave

Home office stipend

Professional development courses

Formación

• Proven track record in sales with a focus on upselling.
• Experience in hospitality operations is preferred.
• Strong understanding of hospitality industry trends.
• Ability to analyze customer requirements for tailored solutions.

Responsabilidades

• Build and manage a customer pipeline for sales performance.
• Identify upselling opportunities within the existing customer base.
• Prepare and deliver persuasive sales presentations and demos.
• Collaborate with teams to ensure smooth implementation of upsold products.

Conocimientos

Sales track record

Relationship building

Problem-solving

Communication skills

Negotiation skills

Proficiency with Salesforce

Proficiency with Google Business Suite

Fluency in English

Fluency in Spanish

Herramientas

Salesforce

Groove

Zendesk

Canva

Generative A.I.

Descripción del empleo

A leading hospitality tech company is seeking a Customer Growth Manager to drive upselling and cross-selling initiatives. The role involves managing a customer pipeline and collaborating with various teams to enhance customer experience. Ideal candidates have proven sales success, hospitality knowledge, and bilingual skills. This position offers remote work and opportunities for professional development.