Remote Client Success Strategist

VIDA Select; A distancia; MXN 400,000 - 600,000; A tiempo parcial

Descripción de la vacante

A modern matchmaking company is seeking an experienced Client Success Manager to lead client relationships and deliver results. This role involves conducting video consultations, creating profiles, and guiding clients through their matchmaking journeys. The ideal candidate has a background in account management or client success, communicates clearly in English, and thrives in a remote environment. Join our supportive team and make a meaningful impact in helping clients find lasting relationships. Compensation is $10-12 per hour.

Formación

• Experience in account management, client success, or customer relations.
• Proficient in English communication, both spoken and written.
• Detail-oriented, organized, and proactive.
• Enjoys client interaction with a consultative approach.
• Able to work independently in a remote environment.

Responsabilidades

• Lead client relationships from onboarding to results.
• Conduct video consultations and define personalized matchmaking strategies.
• Collaborate with writers to create authentic profiles.
• Navigate dating apps to identify promising connections.
• Guide communication and overall client experience.

Conocimientos

Account management

Client success

Customer relations

Clear communication in English

Detail-oriented

Organized

Proactive

Consultative mindset

Adaptability to remote work

Descripción del empleo

A modern matchmaking company is seeking an experienced Client Success Manager to lead client relationships and deliver results. This role involves conducting video consultations, creating profiles, and guiding clients through their matchmaking journeys. The ideal candidate has a background in account management or client success, communicates clearly in English, and thrives in a remote environment. Join our supportive team and make a meaningful impact in helping clients find lasting relationships. Compensation is $10-12 per hour.