Regional Delivery Lead - Invoice to Cash

Kellogg; Santiago de Querétaro; Presencial; MXN 1,105,000 - 1,474,000; Jornada completa

Descripción de la vacante

A leading food company is seeking a Regional Delivery Lead - Invoice to Cash in Santiago de Querétaro, Mexico. You will oversee critical financial operations and manage a geographically distributed team. The role involves driving process excellence, stakeholder engagement, and team development. Candidates should have a Bachelor’s degree in Finance, expertise in cash processes, and strong management skills.

Formación

• Expertise in Invoice to Cash processes is essential.
• Proven experience in managing people and processes.
• Fluent English is required.

Responsabilidades

• Oversee ITC processes across North America and meet SLA targets.
• Build relationships with stakeholders and propose strategies.
• Manage a team of 70+ including direct reports.

Conocimientos

Invoice to Cash processes

People and process management

Customer relationship management

Analytical skills

Negotiation skills

Educación

Bachelor’s Degree in Finance or related field

Herramientas

ERP systems

Microsoft Office

Descripción del empleo

As the Regional Delivery Lead - Invoice to Cash, you’ll oversee critical financial operations within our Global Business Services (GBS) organization, including billing, collections, deductions, and cash application. This role plays a key part in optimizing cash flow and working capital while driving operational excellence.

You’ll be joining a collaborative and performance-driven team who is responsible for delivering on key service level agreements and performance metrics, while continuously improving processes and partnering with internal stakeholders across Sales, Supply Chain, and Finance. Together, you’ll shape strategy, solve complex challenges, and drive measurable impact across the business.

A Taste of What You’ll Be Doing

• Lead Regional Invoice to Cash (ITC) Operations – Oversee the end-to-end ITC processes across North America, including billing, collections, deductions, and cash application. Ensure delivery of SLA and KPI targets while driving operational excellence and continuous improvement.
• Engage Stakeholders and Drive Strategy – Build strong relationships with Sales, Supply Chain, Finance, and other key partners to identify trends, mitigate risks, and propose strategic solutions. Represent Kellanova in industry forums and benchmarking initiatives.
• Develop and Empower High-Performing Teams – Manage and coach a geographically distributed team of 70+, including 4–6 direct reports. Foster a culture of accountability, growth, and collaboration across a global team to drive results.
• Vendor and Compliance Management – Lead governance and performance management of Business Process Outsourcing (BPO) vendors supporting ITC processes. Drive continuous improvement initiatives and ensure adherence to internal controls, GAAP, SOX, and audit requirements.

We’re Looking for Someone With

• Bachelor’s Degree in Finance or related field
• Expertise in Invoice to Cash processes
• Proven experience in people and process management
• Fluent English and strong customer relationship management skills
• Proficiency in ERP systems and Microsoft Office
• Deep analytical and problem-solving capabilities
• Strong negotiation and decision-making skills

Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.