Recognition Data Operations Analyst

Alia Services; A distancia; MXN 360,000 - 541,000; Jornada completa

Descripción de la vacante

A data services company is seeking a Recognition Data Operations Support Specialist in Mexico City. The role involves managing daily operations, improving image recognition performance, and collaborating with various internal teams. Ideal candidates are detail-oriented, fluent in Spanish and English, and possess experience in the Retail/CPG/FMCG market. Proficiency in Excel and a basic knowledge of SQL are required. This position allows for independent remote work.

Formación

• Studying or recently graduated in relevant fields.
• Fluent in Spanish and English, Portuguese is a plus.
• Solid understanding of Excel with formulas and pivot tables.
• Basic knowledge of SQL or willingness to learn.
• Strong attention to detail and organizational skills.
• Proactive, curious, and eager to grow.

Responsabilidades

• Monitor the performance of recognition data systems.
• Assist with implementing new tools and process improvements.
• Collaborate with internal teams to support project performance.
• Ensure processes are followed consistently.
• Help troubleshoot operational issues.

Conocimientos

Fluent in Spanish and English

Understanding of Excel (formulas, pivot tables)

Basic knowledge of SQL

Attention to detail

Strong communication skills

Proactive problem-solving

Strong analytical skills

Time-management skills

Educación

Degree in Data Science, Engineering, Business, or related fields

Descripción del empleo

ABOUT THE ROLE:

The Recognition Data Operations Support Specialist will assist in managing daily recognition operations across multiple regional projects. This role supports the team lead in establishing efficient processes, contributes to product updates and internal training, helps maintain and improve image recognition performance, and provides support with internal issues and escalations. While the position includes analytical tasks, it is not a pure data‑analysis or programming role, it focuses on operational coordination, data accuracy, reporting, and cross‑functional collaboration.

WHAT YOU WILL DO?

The tasks include but are not limited to:

• Monitor the performance of recognition data systems and report key operational metrics.
• Assist with the implementation of new tools, workflows, and process improvements.
• Collaborate with internal teams—operations, product, data, and delivery—to support project performance.
• Ensure processes are followed consistently across all assigned projects.
• Help troubleshoot operational issues and escalate them when needed.

SKILLS AND REQUIREMENTS

• Studying or recently graduated in Data Science, Engineering, Business, or related fields
• Fluent in Spanish and English (Portuguese is a plus, but not required)
• Solid understanding of Excel (formulas, pivot tables)
• Basic knowledge of SQL or willingness to learn
• Strong attention to detail and organizational skills
• Proactive, curious, and eager to grow
• Comfortable working remotely and independently
• Based in Mexico, ideally Mexico City (not required, but preferred)
• +2 years of Experience in Retail/CPG/FMCG market
• Strong communication and leadership skills
• Proactive problem‑solving attitude
• Strong analytical skills and logical thinking
• Good time‑management & organizational skills