Quality & Process Improvement Lead

Schneider Electric; Ciudad Juárez; Presencial; MXN 624,000 - 893,000; Jornada completa

Descripción de la vacante

A leading technology company is looking for a quality-focused professional to lead quality improvement initiatives and customer satisfaction efforts. Responsibilities include problem-solving customer complaints with methodologies like 8D and Six Sigma, implementing actions for continuous improvement, and interfacing with customers. Applicants should hold a Bachelor's Degree in Engineering and have experience in Quality Management. Strong leadership and communication skills are essential to succeed in this impactful role.

Formación

• Bachelor’s Degree in Mechanical, Industrial, Electrical, or Electronic Engineering required.
• Experience in Quality Management is necessary.
• Familiarity with ISO 9001, 14001, 45001, 50001 standards.
• Strong auditing and assessing techniques are needed.

Responsabilidades

• Lead problem solving for customer complaints applying 8D, Kaizen, and Six Sigma.
• Implement corrective and preventive actions to improve quality and satisfaction.
• Interface with external customers regarding product concerns and follow-up.

Conocimientos

Leadership skills

Verbal and written communication

Attention to detail

Project management

Statistical quality techniques

Educación

Bachelor’s Degree in Engineering

Descripción del empleo

A leading technology company is looking for a quality-focused professional to lead quality improvement initiatives and customer satisfaction efforts. Responsibilities include problem-solving customer complaints with methodologies like 8D and Six Sigma, implementing actions for continuous improvement, and interfacing with customers. Applicants should hold a Bachelor's Degree in Engineering and have experience in Quality Management. Strong leadership and communication skills are essential to succeed in this impactful role.