Project Operations Associate

Somewhere; Ciudad de México; Híbrido; MXN 369,000 - 555,000; Jornada completa

Descripción de la vacante

A dynamic marketing consultancy is seeking a Project Operations Assistant to support senior strategists. This fully remote role includes managing tasks, ensuring project timelines, and communicating with clients. The ideal candidate has 2+ years in a supportive role, excels in organization, and possesses strong English communication skills. We offer a flexible work environment and opportunities for growth in a collaborative team setting.

Servicios

Fully remote work flexibility

All required tools provided

Opportunities for growth

Formación

• 2+ years of experience in coordination, assistant, or project support role.
• Exceptional attention to detail and follow-through.
• Excellent written and verbal communication skills in English.

Responsabilidades

• Provide direct support to senior strategists.
• Own task tracking and accountability for client projects.
• Prepare executive-level updates and prioritize tasks.
• Communicate timely with clients on action items.

Conocimientos

Attention to detail

Task organization

Excellent communication

Proactiveness

Project management tools

Herramientas

ClickUp

Google Workspace

Slack

Descripción del empleo

Project Operations Assistant (Marketing)

Reports To : VP of Operations and Strategist

Status : Full-Time

Location : Remote

Industry : Marketing Agency (Healthcare Focused)

About the Role

A fast-growing marketing consultancy is seeking a highly organized, detail-oriented Project Operations Assistant to support a team of senior strategists and help maintain high levels of operational excellence.

This role is critical for driving task management, ensuring follow-through on action items, maintaining project visibility, and supporting seamless client communications. You’ll serve as a right hand to senior team members — tracking next steps from client calls, updating the project management system (ClickUp), and following up on timelines and deliverables.

The ideal candidate thrives in a fast-paced environment, excels at task organization, communicates with clarity, and takes pride in supporting a high-performing team.

Responsibilities

• Provide direct daily support to senior strategists and the VP of Operations.
• Own task tracking, follow-ups, and accountability across multiple client projects using ClickUp (or similar PM tool).
• Proactively review and maintain project timelines, task statuses, and surface blockers or urgent needs.
• Monitor AI-generated transcripts from client calls to identify new tasks and updates.
• Prepare executive-level updates, prioritization lists, and internal progress summaries.
• Communicate clearly with clients—sending timely updates, action items, and confirmations.
• Support and occasionally lead internal meetings to drive projects forward.
• Escalate blockers and manage task dependencies effectively.
• Maintain clear documentation and ensure project alignment across team members.
• Collaborate with the Senior Project Manager and broader team to reinforce accountability.
• Suggest improvements to task workflows, communication rhythms, and documentation standards.

What You Bring to the Table

Must-Haves

• 2+ years of experience in a coordination, assistant, or project support role.
• Exceptional attention to detail and a strong sense of follow-through.
• Ability to manage and prioritize a high volume of tasks in a dynamic, deadline-driven environment.
• Excellent written and verbal English communication skills.
• Comfortable using Slack and email to engage with clients and team members.
• Experience interpreting client call notes or transcripts and pulling relevant action items.
• Hands-on experience with project management tools like ClickUp, Asana, or Monday.com.
• Proactive, accountable, and highly organized — you anticipate needs without being told.
• Passion for structure, clarity, and bringing order to chaos.

Nice-to-Haves

• ClickUp experience preferred.
• Marketing agency experience (especially in healthcare).
• Familiarity with Google Workspace and Slack.
• Experience supporting executive-level stakeholders.

Compensation & Benefits

• Contract-based compensation
• All required tools and software provided
• Fully remote, work-from-anywhere flexibility
• Collaborative, high-performance team environment
• Opportunities for growth in a structured and people-first organization