Oracle Cloud Field Service Consultant

Next Ventures; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading technology consulting firm is seeking an experienced Oracle Cloud Field Service Consultant to support the design and optimization of field service operations. This remote contract role requires strong expertise in Oracle Field Service Cloud, along with experience in Oracle Service Cloud and Oracle CPQ. Key responsibilities include leading implementation efforts, gathering requirements, and integrating OFS with other Oracle applications. The ideal candidate has a proven track record of successfully configuring and enhancing field service solutions.

Formación

• 3–5+ years of experience implementing and supporting Oracle Field Service Cloud.
• Strong understanding of OFS architecture and configuration.
• Ability to analyze and troubleshoot complex issues.

Responsabilidades

• Lead implementation and customization of Oracle Field Service Cloud.
• Gather requirements and translate them into scalable solutions.
• Integrate OFS with other Oracle applications and external systems.

Conocimientos

Hands-on experience with Oracle Field Service Cloud

Understanding OFS architecture and frameworks

Analytical and problem-solving skills

Excellent communication skills

Descripción del empleo

Job Specification :

Oracle Cloud Field Service Consultant

Contract Role – Remote

Overview

We are seeking an experienced Oracle Cloud Field Service (OFS) Consultant to support the design, configuration, optimization, and ongoing enhancement of our field service operations. This is a remote contract role suited for someone with strong hands‑on expertise in Oracle Field Service Cloud, with additional experience in Oracle Service Cloud (OSvC) and Oracle CPQ being highly desirable.

Key Responsibilities

• Lead the implementation, configuration, and customization of Oracle Field Service Cloud (OFS) to support business workflows, scheduling, routing, and mobile field operations.
• Collaborate with business stakeholders to gather requirements and translate them into scalable functional and technical solutions.
• Configure OFS modules including capacity, activity management, work order orchestration, routing plans, and mobility experiences.
• Integrate OFS with other Oracle cloud applications, especially Oracle Service Cloud, Oracle CPQ, and external systems via REST / SOAP APIs.
• Perform solution testing, UAT support, documentation, and knowledge transfer to internal teams.
• Troubleshoot and resolve system issues, ensuring seamless field operations.
• Recommend best practices and continuous improvements in field service processes.
• Support deployment activities, including data migration, configuration promotion, and post-go-live stabilization.
• Work closely with cross‑functional teams including service operations, IT, product management, and vendors.

Required Skills & Experience

3–5+ years of hands‑on experience implementing and supporting Oracle Field Service Cloud (OFS).

Strong understanding of OFS architecture, configuration frameworks, APIs, message scenarios, routing, and capacity planning.

Experience designing workflows, activity types, and policy configurations in OFS.

Ability to write and interpret OFS API integrations, business rules, and extensibility scripts.

Proven ability to gather requirements and convert them into actionable configuration.

Strong analytical and problem‑solving skills with the ability to troubleshoot complex issues.

Experience working in Agile or hybrid project delivery environments.

Excellent communication, documentation, and stakeholder‑management skills.

Desired Skills (Nice to Have)

• Experience with Oracle Service Cloud (RightNow / OSvC) configuration, workflows, and integrations.
• Experience with Oracle CPQ (quoting workflows, commerce rules, integrations).
• Understanding of broader Oracle CX Cloud architecture and integrations.
• Experience with mobile workforce or field service applications outside Oracle.
• Knowledge of cloud integration tools (OIC, Boomi, MuleSoft, etc.).