Music Community Advocate & Support Specialist (Mexico)

Bandlab Technologies; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading music technology company is seeking a Community Support Specialist to engage with a vibrant community of musicians in Mexico. You will provide community support and technical solutions using tools like Zendesk, engaging users and fostering relationships. Ideal candidates are musicians who can thrive in a fast-paced environment and are proficient in English. Benefits include health insurance, teleworking allowance, and paid leave. Join us in supporting musicians worldwide!

Servicios

Health insurance

Teleworking allowance

Paid annual leave

Paid sick leave

Christmas bonus

Formación

• Experience supporting community engagement and outreach.
• Ability to work fast and efficiently in a dynamic environment.
• Must be passionate about music and community building.

Responsabilidades

• Engage with community members and provide support.
• Troubleshoot issues reported by users involving BandLab products.
• Drive digital ecosystem through user feedback.
• Support marketing activities and initiatives.

Conocimientos

Proficiency in English, both written and spoken

Musician with knowledge in professional music production

Experience in online community building and social outreach

Strong leadership and management skills

Technical understanding of BandLab products

Positive communication skills

Herramientas

Zendesk

Descripción del empleo

A leading music technology company is seeking a Community Support Specialist to engage with a vibrant community of musicians in Mexico. You will provide community support and technical solutions using tools like Zendesk, engaging users and fostering relationships. Ideal candidates are musicians who can thrive in a fast-paced environment and are proficient in English. Benefits include health insurance, teleworking allowance, and paid leave. Join us in supporting musicians worldwide!