Manager - Survey Administration

Marsh & McLennan Companies; Apodaca; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A renowned global firm is seeking a Lead Specialist in Survey Administration to join their team in a hybrid role based in Apodaca, Nuevo León. This position involves leading compensation and benefits surveys, managing cross-team projects, and conducting data analyses to ensure quality delivery. The ideal candidate will have a graduate degree, at least 5 years of experience, and strong analytical skills. The company promotes a diverse and inclusive work environment, along with the flexibility of remote work options.

Formación

• Minimum of 5 years of experience in data analysis or related field.
• Excellent command of English for effective communication with stakeholders.
• Experience with data visualization and presentation tools is preferred.

Responsabilidades

• Lead Compensation and Benefits Surveys.
• Manage project tasks for large-scale projects.
• Generate custom data analyses and reports.
• Conduct peer reviews for quality assurance.

Conocimientos

Analytical skills

Communication skills

Organizational skills

Time-management

Flexibility

Educación

Graduate degree

Herramientas

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Descripción del empleo

Mercer is seeking candidates to join our Remuneration Data Solutions (Career) team based in the Noida office. This is a hybrid role that requires working in the office at least three days a week.

Lead Specialist – Survey Administration (D2)

What Can You Expect?

The purpose of this role is to work independently, participate in global initiatives, and perform quantitative and qualitative analyses on client products and internal process improvement projects according to Mercer standards and methodology, ensuring high quality and on-time delivery. Excellent analytical, communication, organizational, and time-management skills are highly valued by our team.

We Will Rely on You To:

• Lead Compensation and Benefits Surveys.
• Oversee and participate in the delivery of multiple projects throughout the year.
• Manage project tasks associated with large-scale internal and cross-team projects.
• Generate custom data analyses and statistical reports.
• Communicate with internal clients to clarify data questions via Zoom meetings or email.
• Conduct peer reviews of tasks performed by team members to ensure quality assurance.
• Deliver training on our processes and provide mentoring to team members.
• Adhere to all standards and guidelines established for the line of business.
• Assume ownership of tasks and ensure on-time completion.
• Prepare documentation and regularly update Standard Operating Procedures (SOPs).
• Collaborate in discussions to resolve moderate issues (e.g., field or result errors).

What You Need to Have:

• A graduate degree (any field).
• A minimum of 5 years of experience similar kind of work, data analysis or related field preferred.
• Excellent command of English, effective communication (verbal and written) with all external and internal stakeholders.
• Close cooperation with colleagues from various Mercer offices globally.
• Experience in using Microsoft Office products, in particular operating Excel spreadsheets. Knowledge of advanced functions would be desirable (pivot tables, vlookup, etc.).
• Strong numerical and analytical skills, a natural inclination for working with data, and a keen eye for detail.

Stakeholder relationship management

• Flexibility and adaptability in handling non-standard situations
• Critical thinking and problem-solving
• Attention to detail and precision
• Non-standard thinking and adaptability in ambiguous situations
• Experience with data visualization and presentation tools
• Experience in statistical analysis or a related field is preferred.
• Proficiency in MS Office applications (Excel, Word, and PowerPoint).
• Ability to draw conclusions based on multiple sources of information.

What Makes You Stand Out:

• Extensive experience in compensation and benefits data surveys.
• Understanding of common organizational structures.
• Experience in building and delivering technical training.
• Project management experience.
• Strong analytical, research, and problem-solving skills, with attention to detail.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.