Manager, ERP Cloud Operations

Oracle; Región Centro; Presencial; MXN 2,215,000 - 2,770,000; Jornada completa

Descripción de la vacante

A leading cloud solutions provider in Mexico is seeking a skilled software engineering manager to lead a team in cloud operations. This role demands extensive experience in designing, developing, and managing software applications. Candidates should possess a minimum of 10 years in software engineering, particularly with distributed systems and cloud environments. The position offers competitive benefits and emphasizes innovation and inclusivity.

Servicios

Flexible medical options

Life insurance

Retirement options

Formación

• 10+ years of software engineering experience in cloud environments.
• Strong knowledge in distributed systems and microservices using Java/Python.
• Proven expertise in SRE/DevOps with a solid foundation in application security.

Responsabilidades

• Manage tasks related to cloud operations and software applications.
• Lead postmortems/RCAs, coordinate fixes, and define repair items.
• Develop microservices for containerized, cloud-native systems.

Conocimientos

Software engineering in cloud environments

Distributed systems/microservices using Java/Python

SQL/data modeling

SRE/DevOps expertise

Excellent written and verbal communication

Educación

BS/MS in Computer Science or related field

Herramientas

AI/ML frameworks

Containerization tools

Monitoring and observability tools

Linux/Unix systems

Descripción del empleo

Job Description

Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc.

Responsibilities

As a manager, you will lead people and apply your knowledge of SRE to manage tasks associated with cloud operations, developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and occasionally suggest improvements to the architecture.

Key Responsibilities

• End-to-end service ownership: design for telemetry, security, resiliency, scalability, and performance; lead sizing/architecture; drive service health reviews and process simplification.
• Incident management and prevention: lead postmortems/RCAs, coordinate fixes, define repair items, and implement data-driven prevention and continuous improvement.
• AI/ML and GenAI delivery: design and integrate solutions with LLMs, RAG, agentic workflows, and conversational AI; build low-latency model serving and retraining pipelines.
• Application engineering: develop performant microservices for distributed, containerized, cloud-native systems.
• Automation: eliminate toil by automating operational workflows, recovery procedures, code delivery, and configuration management; build internal tools and reusable scripts/services to accelerate delivery and reduce errors.
• Observability: define and implement monitoring, logging, alerting, and tracing strategies; establish SLOs/SLIs/error budgets; improve diagnostics and performance visibility for rapid triage.
• Cross-functional collaboration: partner with product, operations, and data teams to translate requirements into secure, scalable solutions; communicate effectively with technical and non-technical stakeholders.

Minimum Qualifications

• BS/MS in Computer Science or related field; 10+ years of software engineering in cloud environments.
• Strong in distributed systems/microservices using java / python; SQL/data modeling; python for AI/automation.
• SRE/DevOps expertise: systems and networking fundamentals, application security, observability, performance analysis, and incident response.
• Proven SDLC excellence: code quality, reviews, version control, CI/CD, testing, and release engineering.
• Excellent written and verbal communication; English fluency.

Preferred/Technical Skills

• AI/ML/GenAI: experience with foundational models, RAG, agentic architectures; model deployment, optimization, monitoring, and retraining.
• Cloud and containers: experience with containerization, orchestration, and resilient, fault-tolerant microservices.
• Observability: hands-on experience designing dashboards, alerts, traces, logs, and metrics; defining SLOs/SLIs and error budgets; on-call readiness and runbook quality.
• Operations: performance tuning across java / python and SQL for large-scale enterprise applications; strong Linux/Unix expertise; capacity planning and reliability reviews.
• Automation and scripting: proficiency in scripting to automate operational workflows, build tooling, and CI/CD tasks (e.g., shell scripting, python, configuration-as-code, task runners).
• Familiarity with enterprise ERP applications and standard DevOps tooling and practices.

Qualifications

Career Level - M2

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling [phone] in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.