Loss Prevention Specialist, Security & Loss Prevention

Amazon; Ciudad de México; Presencial; MXN 300,000 - 400,000; Jornada completa

Descripción de la vacante

A leading logistics company in Mexico City seeks a Loss Prevention Specialist to enhance security services and asset protection. This role involves tracking performance metrics, assisting with theft investigations, and leveraging Lean Six Sigma methods. Ideal candidates have 2+ years of relevant experience, bilingual proficiency, and strong analytical skills. The position may require shift work, including nights and weekends.

Formación

• 2+ years of experience in security services, asset protection, or related field.
• Shift work will be required, including nights and weekends.
• Familiarity with Lean Six Sigma concepts desired.

Responsabilidades

• Enhance and track key performance metrics for improvements.
• Assist with investigations of theft and fraud.
• Coordinate data collection and conduct analysis.

Conocimientos

Experience in security services

Proficient with MS Office

Bilingual (Spanish and English)

Analytical skills

Strong oral and written communication

Educación

High school diploma or equivalent

Bachelor’s degree or on track

Herramientas

MS Office Professional Suite

Databases (SQL, MySQL, Access)

Descripción del empleo

Overview

The Loss Prevention Specialist (LPS) is a key high level hourly associate position in the Amazon Delivery Centers (DCs). The Loss Prevention Specialist leads the effort to efficiently and effectively provide security services and asset protection (lives, buildings, equipment, inventory, data, and intellectual property) in a designated fulfillment center. The LP Specialist reports to the Loss Prevention Manager responsible for their facility and aids them in supporting the DC Operational team and cross functional teams throughout the organization.

Responsibilities

• Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner
• Ensure internal controls per Sarbanes Oxley (SOX) requirements related to area are fulfilled
• Assist with investigations of internal and external theft and fraud and conduct interviews when appropriate
• Inspire performance excellence on the part of all security services team members
• Ensure that you understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department
• Meet or surpass your objectives that align with security service model
• Identify, promote and implement security best practices in a designated DC
• Serve as department’s liaison and security subject matter expert for facility management keeping them abreast of key issues, strategies and the department’s performance
• Utilize Lean and Six Sigma methods to drive process improvements and increase efficiency
• Effectively partner with internal customers in evaluating current and future security services, processes and initiatives
• Coordinate data collection, through database polling or data entry, from multiple DCs; and conduct analysis generating strategic and tactical interpretations

Qualifications

• 2+ years of experience in security services, asset protection, audit, risk management, inventory control, quality assurance, or other related field
• Proficient with MS Office Professional Suite, including intermediate knowledge of Excel
• Shift work will be required, potentially to include nights, weekends and public holidays
• High school diploma or equivalent
• Basic to intermediate level of English (B1+)
• Familiarity with Lean Six Sigma concepts desired and certification
• Strong familiarity with databases (querying and analyzing) such as SQL, MySQL, Access, Exception Based Reporting, etc.
• Interviewing and Interrogation experience desired; Wicklander and Zulawski certification is a plus
• Bachelor’s degree or on track
• Experience with warehouse or distribution center services
• Workplace Violence and/or Business Continuity experience
• Awareness and implementation of best practices related to physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques
• Demonstrated ability to work independently with off-site supervision
• Strong oral and written communication skills
• Comfortable working in a fast-paced and multi-tasking environment
• Analytical experience in performance-based, action- and results-oriented setting
• Proficiency in both Spanish and English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the following resource for more information: https://amazon.jobs/content/en/how-we-hire/accommodations. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.