In Room Dining Manager

Four Seasons Resort Hualalai; Baja California Sur; Presencial; MXN 824,000 - 1,100,000; Jornada completa

Descripción de la vacante

A luxury resort is seeking an experienced In Room Dining Manager to oversee all in-room dining operations. The ideal candidate will ensure high-quality service and lead the dining team. A minimum of two years in the Room Service department and fluency in English and Spanish are required. Competitive salaries and benefits are offered, including shuttle service and training workshops.

Servicios

Highly competitive salaries

Shuttle service from San Lucas and San Jose del Cabo

Complimentary dry cleaning for employee uniforms

In-house training workshops

Employee Service Awards

Formación

• 2 years experience in Room Service department is required.
• Experience in luxury hotel or similar environment is an asset.
• Cross-cultural sensitivity is important.

Responsabilidades

• Oversee and coordinate all in-room dining operations.
• Lead and develop the In-Room Dining team.
• Ensure quality and consistency of food and beverage offerings.

Conocimientos

Fluency in Spanish

Fluency in English

Excellent interpersonal skills

Customer service orientation

Herramientas

Micros

Descripción del empleo

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location

Laid‑back luxury meets bucket‑list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members‑only beach and yacht club, all situated along a two‑mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favourite destination for luxury travellers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons’ legendary quality and service while discovering the richness and beauty of Baja’s eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas

• Hotel Site: https://www.fourseasons.com/es/loscabos/
• Instagram: #fsloscabos

About the role of the In Room Dining Manager

The In‑Room Dining Manager is responsible for overseeing and coordinating all in‑room dining operations, ensuring guests receive high‑quality, timely, and personalized service that aligns with the resort’s standards of excellence.

What you will do

• Lead and develop the In‑Room Dining team by selecting, training, coaching, evaluating, and motivating all staff and supervisors to ensure adherence to service standards, cultural values, and daily operational plans.
• Ensure the quality and consistency of all food and beverage offerings, maintaining strong knowledge of ingredients, preparation methods, wine, and spirits to support 24‑hour in‑room dining and private bar services.
• Monitor the condition of all IRD and private bar facilities and equipment, identifying needs and recommending improvements to maintain optimal functionality and presentation.
• Support all administrative functions, including payroll, scheduling, training documentation, and departmental reporting for In‑Room Dining operations.

What you bring

• Fluency in Spanish and English is required for this position
• A minimum of two (2) years working in Room Service department
• One + years’ experience working within a luxury hotel or similar environment is considered an asset
• Proficiency in Micros
• Excellent interpersonal skills and communication skills
• Cross‑cultural sensitivity and customer service orientation
• Guest centricity and understanding of the importance of guest preferences.

What we offer

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
• Uniforms: Complimentary Dry Cleaning for Employee Uniforms
• Training & Development: In‑house training workshops for line and management employees
• Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Service Culture

Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveller reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more by visiting us at

• Company Site: www.fourseasons.com
• Our Careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs